Sps Representative Failsafe P25-102314-1

Special Services Domestic Responsibilities: Customer Interaction for Quotes Bookings & Queries Customer Retention Customer Satisfaction Operational Coordination and Execution Execute Standard Operating Procedures per Product Gross Margin Achievement/Growth Job Conversion Policy & Procedure Compliance Revenue Achievement/Growth Service Performance Vendor Invoice Accruals Weekly Billing Compliance Minimum Requirements: Education: Secondary education or equivalent Experience: Two (2) years of relevant work experience Minimum Education: Diploma's degree or equivalent Minimum Experience: For Associate level, no prior experience is required For Standard level, at least two (2) years of relevant work experience For Senior level, three (3) years of relevant work experience Knowledge, Skills and Abilities: Strong in written & verbal communication Planning & Organizing Skills Interpersonal Skills Judgement & Decision Making Skills Strong interpersonal and problem-solving skills Company Overview: Fed Ex is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by 'Fortune' magazine.
Every day Fed Ex delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe.
Our Philosophy: The People-Service-Profit philosophy (P-S-P) describes the principles that govern every Fed Ex decision, policy, or activity.
Fed Ex takes care of our people; they, in turn, deliver the impeccable service demanded by our customers.
Our Culture: Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world.
The Fed Ex culture and values have been a cornerstone of our success and growth since we began in the early 1970's.
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