Specialty Clinic Coordinator - Full-time$36.70 – $38.47 per hour based on experience
We are Aurora Healthcare, previously part of the Healthecare group; an established and innovative healthcare business, where people are at the heart of everything we do. We are proudly Australia's leading private specialty healthcare group focused on innovative and accessible health care solutions across mental health, rehabilitation, specialty medical and community services. We operate 16 private hospitals and community services in major cities and key regional areas with current growth projects on the agenda. Being part of Aurora Healthcare means you are part of a group that embraces excellence, education, research, and technology and empowers our people to deliver better health outcomes for people every day.
The Robina Private Specialty Clinic is a satellite clinic to the hospital and offers psychology, psychiatry, social worker, dietitian and other allied health private consulting services, both face to face and through telehealth.
About the Role:
We are seeking an experienced and motivated Allied Health or Specialist Clinic Coordinator with strong expertise in medical administration, accounts management and billing. The successful candidate will deliver exceptional customer service to clinicians and clients while contributing to the positive workplace culture at Robina Private Hospital.
Key Responsibilities: Provide efficient and effective administrative support for all clinic operations.Oversee and manage accounts and billing processes, ensuring accuracy, compliance, and timeliness.Maintain a customer-focused approach, offering high-quality service to clinicians and clients.Ensure all financial transactions, billing, and account reconciliations are completed with precision.Implement and streamline processes to enhance clinic efficiency and service delivery.Identify and resolve issues independently, demonstrating a solutions-focused mindset.Foster a collaborative and supportive workplace environment within the clinic and broader hospital team.Undertake additional administrative tasks as directed by Robina Private Hospital's Administration Manager.What We Are Looking For: Demonstrated experience in accounts management and billing in a healthcare or allied health setting.Exceptional organisational and time-management skills, with the ability to prioritise and multi-task.A proactive, "can-do" attitude and a willingness to take on diverse responsibilities.Strong problem-solving skills, with the ability to work autonomously and make sound decisions.A passion for learning and adapting to new systems and processes.Excellent interpersonal and communication skills to foster positive relationships with clinicians, clients, and colleagues.What We Offer: A supportive and inclusive workplace culture.Opportunities for professional development and career growth.The chance to contribute to the vital work of Robina Private Hospital in delivering exceptional care to our clients and community.If you have a strong background in medical administration, accounts and billing, thrive in a dynamic healthcare environment, and are passionate about delivering excellent service, we encourage you to apply.
Everyone who joins Robina Private Hospital: Must provide a National Police check conducted within the previous 3 months of commencement date.According to the role, may be required to provide a Working-With-Children check and proof of immunisation against infectious diseases.Position enquiries and applications addressed to (including current resume and cover letter addressing essential criteria) Linda Hill, Administration Manager.
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