Developers/Programmers (Information & Communication Technology)Full timeWhy consider working with us at Glencore?Glencore is one of the world's largest globally diversified natural resource companies and a major producer and marketer of more than 60 commodities. Our operations comprise around 150 mining, metallurgical, and oil production assets. Our purpose is to responsibly source the commodities that advance everyday life. Employing 135,000 people globally, people are at the heart of our business, and we aim to attract employees who seek to be leaders in their field.About this part of our organisation:Our Zinc Assets in Australia include multiple geographically dispersed operations, including underground and open pit mines, processing plants, and port facilities. Brisbane is home to our corporate office, which is where this role is based.About your new position:The Specialist – Service Now System plays a pivotal role in shaping the long-term direction of the ServiceNow platform in collaboration with IS&T leadership across Glencore Zinc Assets.In this role you will:Be responsible for the development and maintenance of a comprehensive platform roadmap that aligns with business goals and technology trends.Drive innovation, long-term strategic vision, and platform continuous improvement.Establish and embed an optimal Operating Model for the ServiceNow platform and associated teams.Prioritise and manage the ServiceNow development in alignment with strategic business priorities.Have ownership of the backlog, managing and prioritising the list of work items, features, and bug fixes.Leverage vendor relationships for innovation and value.Drive cost efficiencies, tracking improvement initiatives to report to management.Assist tracking and managing contracts and licenses compliance.Monitor overall platform health, including performance, security, and user satisfaction.Apply strong Security and Compliance governance skills.Establish and enforce policies for platform usage and security.Be a change advocate, leading the evolving nature of ServiceNow and IT.The requirements for this position are:Minimum 5 years' experience in platform management roles, with a track record in enterprise environments, including ServiceNow.Bachelor's degree in information technology, computer science, or a related field; ServiceNow certifications are highly regarded.Extensive knowledge and experience with the ServiceNow platform.Experience in team leadership, demonstrating effective management and mentorship capabilities.Demonstrated experience in agile methodologies, with a preference for Scrum.Experience in ServiceNow consultancy and/or solution design.Experience in vendor management.Previous ServiceNow development experience would be an advantage.What's in it for you?Apart from being in a worldwide organisation for your career to grow, you will join a team of people who are enthusiastic about their work. You will be supported to achieve results in your field and have space to explore new ideas and influence change.Apply now at glencore.com/careers/career-opportunities/all-vacanciesFor further information please contact Madison Hard - Recruitment via +61 417 915 903.Applications Close: 08:00am 25 November 2024Mining, Resources & EnergyMore than 10,000 employees
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