YOUR ROLE
We are seeking a highly skilled Senior Business Analyst
for our Platform Services DMS Inbound & Storage team. In this role, your responsibilities include translating business initiatives and requirements into features and stories across multiple releases and brands. This facilitates harmonizing our business practices (including products, processes, services, and functions) to deliver exceptional customer experiences. You'll bridge the gap between IT and the business by using analytics to assess processes, determine requirements, and provide recommendations. Additionally, you'll manage the integrity of the agreed-upon business solution throughout delivery, addressing both business and technology needs. The team's focus on governance and optimization will impact various functions within IAG AU & NZ, including distribution, product, underwriting, operations, finance, and claims. Your role involves driving harmonization goals for features, ensuring they align with design and delivery stories. You'll provide guidance to business stakeholders, escalate issues to Design or Delivery Leads when necessary, and work closely with Value Stream, Design, and Delivery streams. Additionally, you'll establish relationships with various roles, maintain artifacts for business initiatives, and contribute to the successful delivery of the Enterprise platform stack. Your commitment to adhering to governance frameworks and promoting a proactive risk culture will be essential. This is a permanent role based near any of our major centres in NZ or AU. ABOUT YOU
You should be a great team player with the following skills and experience: ECM experience would be extremely advantageous Proven extensive experience as a Business Analyst Strong stakeholder management and relationship building skills Strong attention to detail Strong time management skills and ability to multi-task and prioritize work Ability to work in complex projects in an ever-changing environment Advanced communication skills An understanding of product management and agile methodology disciplines Insurance industry experience is ideal Project management experience will be an added advantage
Applications close Wednesday 4th September 2024
ABOUT US
IAG is the largest general insurance group in Australia and New Zealand. We're also a tech and research facility, a hub for climate change experts and a center of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament, and back them up in the community when life's moments hit hardest. You'll know our brands – NRMA Insurance, CGU, WFI, ROLLiN', AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions, and making insurance accessible. We celebrate unique viewpoints shaped by life experiences, cultures, and passions. We expand careers, genuinely connect with the community, lead with a powerful purpose, and celebrate what makes you individual. We're also guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience, and create meaningful change. We're passionate about social issues, walk the talk on sustainability, and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment, and creating inclusive environments. We're committed to being a safe and supportive workplace for all our employees. All this shows up in what we offer: Grow your financial future with 13% superannuation as standard Flexibility through a program called MyFlex - supporting you to live life to the full
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