Support victim/survivors of domestic and family violence in a pivotal advocacy role.
Earn $43.08 – $46.35 per hour in line with the SCHADS Level 4 classification with additional benefits.
Be part of a supportive and collaborative work environment that values professional development.
About North Queensland Domestic Resource Service (NQDVRS)
North Queensland Domestic Resource Service (NQDVRS) is dedicated to providing culturally appropriate, respectful, and holistic support to those affected by domestic and family violence (DFV). Founded in 1994, NQDVRS operates in the heart of North Queensland, with a mission to eliminate DFV through advocacy, innovation, and collaboration.
At NQDVRS, our values—Integrity, Compassion, Advocacy, Innovation, and Collaboration—guide our work with clients, stakeholders, and colleagues alike. Our dedicated team tackles complex issues, driven by a shared commitment to making a positive impact. We pride ourselves on a supportive and inclusive culture, where leadership sets a positive tone, and every team member contributes to our collective success. Join us in a central, easily accessible location, where your work will make a real difference in the community.
For more information, please visit our website: www.nqdvrs.com.au
About the Opportunity
NQDVRS is looking for a full-time Specialist Domestic and Family Violence Advocate based in Mount Isa, QLD.
This role reports to the Team Leader and involves providing specialist DFV support, including risk assessments, safety planning, case-management, and referrals. You will collaborate with local agencies to deliver innovative responses to DFV, contributing to our mission of eliminating domestic and family violence.
Key Responsibilities:
Providing trauma-informed crisis response, including risk and needs assessments and safety planning
Delivering services grounded in a feminist analysis of the gendered nature of DFV
Coordinating emergency accommodation and home safety upgrades
Liaising with internal colleagues and external organisations to ensure holistic support
Supporting clients in navigating court processes and obtaining protection orders
Participating in community education, awareness activities, and advocacy
About You
To qualify, you will need a tertiary qualification in a relevant human services discipline and/or a minimum of two years of professional experience in a related field. A deep understanding of First Nations cultures and the impact of intergenerational trauma is essential.
Additionally, the following skills and background will be highly valued:
Knowledge of current DFV legislation and best practices
Strong decision-making and case management skills
Ability to communicate complex information sensitively and effectively
Experience working in a culturally competent manner with First Nations peoples
High competency with technology and record-keeping systems
A current QLD C Class Driver's License and Working with Children Check (Blue Card) is essential
As our ideal candidate, you are supportive, collaborative, and able to work effectively with a diverse group of people. Your strong communication skills will help you build trust within the community and with partner organisations.
This is a role where your passion for advocacy and your commitment to social justice will shine. We seek someone who can bring empathy, professionalism, and dedication to our team, contributing to a safe and supportive environment for all.
Under section 25 of the Anti-Discrimination Act 1991, there is a genuine occupational requirement for the incumbent to be female so applications from female candidates are encouraged. Aboriginal and Torres Strait Islander People are always encouraged to apply.
About the Benefits
Earn between $43.08 and $46.35 per hour under the SCHADS Award Level 4.1 classification
Enjoy 4 weeks of annual leave with an additional 17.5% leave loading. Plus, receive an extra 3 days of leave during the Christmas period, allowing you more time to recharge and spend with loved ones.
We offer a relocation package of up to $2,000 for the right candidate, helping to ease the transition to Mount Isa.
Access salary packaging options up to $15,900 per annum, significantly increasing your take-home pay by reducing your taxable income.
Benefit from a structured induction process, regular in-house training, and ongoing professional development opportunities. We also provide internal and external professional supervision, ensuring you receive the guidance and support needed to thrive in your role.
Enjoy a Monday to Friday work pattern with flexible hours, helping you maintain a healthy work-life balance.
Participate in our dedicated team wellbeing days, designed to foster a positive and collaborative work environment.
Access our Employee Assistance Program (EAP) for confidential support, advice, and counselling services to help you manage personal or work-related challenges.
A commitment to staff wellbeing is reflected in our supportive work environment.
At NQDVRS, we are committed to fostering a positive, inclusive, and supportive workplace where your contributions are valued and your professional development is encouraged.
If you share our values and have the skills necessary to bring success to the role, we invite you to apply today!
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