We're ready for you! Join the largest general insurance group in Australia and New Zealand as a CTP Claims Specialist.
Your Role We have a great permanent opportunity for a Compulsory Third Party Claims Specialist to join the CTP Claims Health and Recovery team in Gadigal Country (Sydney).
You'll manage a portfolio of complex compulsory third party claims with delivery timeframes to work towards. Your goal is to find ways to remove barriers and allow claimants access to things they need to resolve claims. You'll manage a large caseload of claims with customers that are experiencing major life events. In return you'll be part of a supportive and customer-centric team that makes a difference.
This role offers hybrid working, with flexibility to work from home up to four days per week after training.
On Offer Boosted superannuation with 13% as standardUp to 50% off personal insurance, including home and motor insurance5 myLeave days per year on top of annual leaveWork from home and many more flexibility options with myFlexIndustry-leading 20 weeks paid parental leave available from the day you startCompassionate leave including Sorry Business, early pregnancy loss, and extended family bereavementInclusive leave such as public holiday swap and gender affirmation leaveAbout You Prior CTP Insurance experienceStrong customer focus with a high level of communication skillsHigh level of empathy and resilienceGood attention to detail and ability to multitask effectivelyOutcome-focused with a drive for resultsAbout Us IAG is part of the largest general insurance group in Australia and New Zealand. Together our family of brands turns the IAG purpose of making your world a safer place into action by helping, supporting ambitions, and making insurance accessible.
As part of IAG, you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
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