Spanish Video Streaming Customer Service

Details of the offer

Represent a top streaming service, taking advantage of your Spanish language skills!Join our Thessaloniki team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand!Grab the opportunity to work with a top subscription streaming service for films and television series, while working for Teleperformance, a Best Place to Work Multinational Company.What you will doCommunicate through chat & phone with subscribersAnswer how-to questions about paymentTroubleshoot streaming and content issuesAssist subscribers with how-to questions & navigating on the given applicationQualificationsExcellent language skills in SpanishGood knowledge of English language (B2+)Great communication & soft skills, as well as problem-solving skillsComputer knowledge/tech savvinessWork experience in customer support will be considered as an advantageWhat we offerComplete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you)Competitive monthly salary + 2 extra salaries per yearReferral Program: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversityMoreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.
In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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Nominal Salary: To be agreed

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