Spanish Customer Service For The Top Electronics Company

Details of the offer

Are you a Spanish speaker?
Grab this chance to join our Customer Service team in Greece to work with one of the largest electronics companies in the world Take advantage of your Spanish language skills!
As a Customer Service Representative in our Spanish customer support team, you will be supporting customers of a leading multinational electronics company.Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a lifetime experience, you will find it there.
You would be receiving top-class training from one the biggest brands in the world and boost your professional development.
You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the world.Your responsibilities:Responding to customers' inquiries via e-mail, chat & phoneProviding how-to-use steps for their newly bought devices, and guiding them to arrange a repair if needed.Work effectively as part of a team, developing effective and supportive relationships with colleagues and managementBe positive & proactive and have a desire for applying continuous improvement processesProvide and maintain a strong, professional relationship with all customers and always show empathyStrive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiryJob requirements:Fluency in SpanishExcellent writing skillsGood command of EnglishSoft skills & politenessTechnically adept (know your way around Windows, shortcuts, basic troubleshooting)Capability of multitaskingWhat we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you-)Competitive monthly salary + 2 extra salaries per year Referral Program : Bring your friends and receive great bonuses!
Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversityMoreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.
In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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Nominal Salary: To be agreed

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