Apply now Job no: 530996
Work type: Maximum Term Full Time
Location: Gold Coast
Categories: Guest Relations, Spa & Fitness, Management
As our Spa Supervisor, your focus will be on enhancing the guest experience while strategically developing our spa services to attract local, interstate, and international guests. You will leverage your understanding of guest needs to provide intuitive service and create memorable experiences that encourage repeat visits and referrals.
This is a fantastic opportunity where you will take good care of both our guests and team at The Star Gold Coast. Please note, this is a 14-month contract.
A few of your responsibilities: Optimise departmental rostering to align with budgetary guidelines and maximise operational efficiencyLead, support, and provide constructive feedback to the team to ensure high performance and continuous improvementMonitor and manage departmental expenditure, and develop and execute business plans, including budgets and forecastsDrive business growth to ensure maximum revenue is achievedAssist in the recruitment, training, and performance management of team members to build a high-performing teamWhat we are looking for: Proven experience in leading a team with a focus on achieving business objectivesExceptional communication skills, both written and verbal, to effectively engage with guests and team membersStrong understanding of spa operations and team management, with a strategic mindset for business developmentExperience with POS systems and conducting stocktake to ensure accurate financial managementCertificate IV or Diploma in Beauty Therapy and a Nationally Recognised RSAAbout you: As a seasoned leader, you understand the essence of delivering team engagement and a positive environment. With exceptional communication skills and a positive attitude, you're poised to excel in this role.
Your role will be pivotal in shaping the success of our Azure Spa at The Star. Join us in making a difference.
What we can offer you: Complimentary meal on site every day including hot meals, sandwich bar and moreUniform laundered and ready for you daily on propertyDiscounted parking availableUp to 30% discounts across award winning restaurants and accommodationLifestyle discounts including gym memberships, retail discounts and dry-cleaning servicesSupportive leadership teamMental Health and Wellbeing servicesDiversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. Our culture At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It's your time to SHINE! Click on the link below to make your next career move with The Star.
Advertised: 23 Sep 2024 E. Australia Standard Time
Applications close: 30 Sep 2024 E. Australia Standard Time
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