Would you love to bring your passion and experience to a day spa that goes well beyond the norm? Part-time role in a caring and supportive team who love what they do Newly-owned wellness spa in beautiful beachfront Mooloolaba At Thalassa Spa, wellness is more than a treatment – we focus on nurturing every part of your body, mind and soul. We're seeking a warm, vibrant, professional receptionist, who shares our passion for delivering divine experiences for clients, from the moment they step through our door.
The Role: In this important role, you'll be the warm and welcoming face of the spa, ensuring smooth day-to-day operation of reception. You'll provide exceptional client service and contribute to a positive and supportive team environment. This role will initially be 2-3 days per week Thursday - Saturday.
Guest experience: Greet & guide guests; provide a welcoming, attentive, clean & tidy front of spa environment for every client.
Booking & Assistance: Make/confirm client bookings, manage payments & retail sales, monitor phone/emails, answer queries.
Team: Assist therapists with guests; coordinate, prepare & clean floats/sauna/light pod/crystal mats & treatment rooms; contribute to a positive & caring team.
Promote: Promote our products & services to clients, assist with queries and recommend enhancements, aftercare, gift vouchers.
About You: Excellent communication skills, presenting with confidence and warmth. Ability to build client trust and confidence for long-term relationships. Pride yourself on delivering exceptional guest experiences every time. Confident with sales and assisting clients with product selections & recommendations. Organised, reliable and able to show initiative. Positive and warm person that wants to be part of a caring, supportive team. Passion for the beauty and wellness industry. Why Join Us: Part-time hours (2-3 days per week from Thurs-Sat). Generous perks including product discounts, free treatments, family and friends discounts, team rewards and wellness benefits. Experienced and caring new owners that genuinely look after their team. Beautiful beachfront location in Mooloolaba, in a cohesive and positive work environment. If you'd love to be part of something different, in a truly nourishing and nurturing work environment, we'd love to hear from you.
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