Spa Customer Experience & Marketing Manager

Details of the offer

Do you want to work in a calm, friendly and stimulating environment, helping people look & feel great? Do you want more out of life? Abundance, energy, joy & wellbeing?
At Cullen Bay Day Spa, we are more than just a place to work. Our wellness spa & skin health clinic inspires transformation in the way you look, think & feel – to be the best version of you. You'll be amazed at what you learn about yourself as you learn to help others. The more you learn, the more you can earn with sales commissions.
About YouAs the Spa Receptionist, you will be an ambassador for the Cullen Bay Day Spa Brand. Along with your skills and experience, you are passionate about spa and wellness and thrive on creating memorable and distinctive experiences for our guests. Your formidable customer service skills coupled with exceptional organisational skills in reservations, reporting, cash handling, and sales target focus will be an asset in securing this role. We are seeking a true team player to ensure the smooth running of our wellness spa. Furthermore, skill and experience in the delivery of spa and beauty services is considered an advantage. Your role reports directly to the Spa Manager and Owner.
What will make you the ideal candidate:Ideally a Certificate IV or Diploma in Beauty Therapy and/or Massage TherapyOutstanding performance and ability to direct and support team membersDevoted to executing a premium customer service experienceExcellent communication skills, with the ability to listen to guest needs and make recommendations based on these needsAbility to work independently and proactivelyExcellent personal presentation and groomingHighly organised and able to deliver a premium customer service experience at high demand timesReliable and flexible with working shifts and availability to work SaturdayA desire to learn and update your skill level and knowledge in Business Development that includes Office Administration, Google, Social media, Online Events, and PromotionsCareer progression to Spa Manager is available for the right candidateABOUT CULLEN BAY DAY SPA:We offer all employees ongoing professional development and training. If you would like to be part of our friendly, supportive team, who share a love for holistic health and wellbeing and work in a beautiful environment with tranquil water views, please apply via the 'fill out application' button below.
Due to the high volume of applications, we will only be contacting successful applicants.
In return for your specialised service to our guests and your dedication:
Full-time employment benefits & above award rate wagesStaff Corporate Wellness Program to improve your physical health and emotional wellbeingComplementary treatments/servicesRewards scheme based on salon performance and client satisfactionOpportunity for additional earning through bonus payment on reaching targetsProfessional development & ongoing training to help you upskill and continue to growA long-term opportunity with room to move in our amazing and tranquil environmentYour application will include the following questions:Which of the following statements best describes your right to work in Australia?Do you have customer service experience?How much notice are you required to give your current employer?Which of the following statements best describes your Covid-19 vaccination status?Are you available to work on a Saturday?How many years' experience do you have as a Spa Receptionist?How many hours are you available to work per week?
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Nominal Salary: To be agreed

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