At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Job Overview: Provide solutions and services to support customer success across functional, technical and value disciplines. Discover specific areas of prospect needs and demonstrate how SAP Concur can fill those needs. Deliver thought leadership and points of view to support business growth.
Interpersonal Skills: Engaging, confident, genuineAbility to build rapport and trust with prospects and customersUnderstands and is proficient in key communication skills, verbal and non-verbalWorks within teams as a collaborator, influencer and supporterActive listener knows reversing, softening, mirroring.Understand different personality types and can engage accordinglyResponsibilities: Identify and solve business problemsAdvise and guide via experience and subject expertiseDeliver compelling value propositions/economic cases.Collaborate with prospects and clients on avenues of improvement across the value pillars, Governance, Compliance, Experience, Optimisation.Identify prospect requirements, research their competitive strengths and weaknesses; reconfigure application and/or database as appropriate to best address prospect issues; ensure demonstrations are free of complications and maximize the usefulness of SAP Concur's applicationsStrategize with sales team members to identify strategic approach most likely to persuade prospect to buyMaintain thorough knowledge of SAP Concur's competitor's products, company direction, financial stability, etc.; keep current with industry events, product offerings, etc.Formal mentor to other Solutions Consultants as requested, including having new SC's shadow activitiesRegularly report on progress with each prospect via phone conferences, pipeline reports, etc.Build and maintain thorough knowledge of all SAP Concur products, upgrades, upcoming revisions, functionality, etc.Provide thought leadershipParticipate in new product launches and provide input on prospect requirements/concerns to Product Marketing teams as requestedAssist at events, user conferences, etc. as requestedOperates under moderate supervision with reviews of workBe aware of, and comply with, all corporate policiesYou might have: Education, Experience & Training required: Bachelor degree in a related field (eg finance/business) or minimum 5+ years related experience in job function and/or industry.Finance skills and experience, spend processing, accounting3+ years' experience in a field relating to SAAS financial software.3+ years' experience as a Solution Advisor.Demonstrated experience in making formal presentations including ability to quickly redesign presentations and databasesUnderstand selling systems and can practice within them, eg Challenger, Sandler etcExcellent written and verbal communication skillsAbility to pass a background checkJob Specific Specialized Knowledge & Skills: Uses professional concepts and company policies to solve a wide range of difficult problems in imaginative and practical waysProficiency in digital tools that generate distributable content – eg videos etcExercises judgment within generally defined practices and policies to select methods for obtaining solutionsReceives no instruction on routine work and only general instruction on new assignmentsInteracts with prospects at all levels to educate and persuadeInteracts with other SAP Concur employees at all levelsTravels up to 20% of timeCritical Performance Competencies: Demonstrates different influence styles as appropriate to the situation while maintaining positive relationshipsBuilds and maintains trusting relationships with associates and customersEffectively transfers thoughts and expresses ideas using speech, and listening skills to influences others and gain supportAdjust to new, different, or changing requirementsListens with objectivity and checks for understandingPersists despite obstacles and opposition or setbacksCompetitive, high achieverHolds self-accountable for resultsConveys a sense of urgency and drives issues to closureDisplays passion for & responsibility to the customerDisplays leadership through innovation in everything you doDisplays a passion for what you do and a drive to improveDisplays a relentless commitment to winDisplays personal & corporate integrity
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