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Snr Smb Commercial Manager

Details of the offer

Snr SMB Commercial ManagerThe CompanyPayPal has been revolutionizing commerce globally for more than 25 years.
Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers.
We help merchants and consumers connect, transact, and complete payments, whether they are online or in person.
PayPal is more than a connection to third-party payment networks.
We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.Our beliefs are the foundation for how we conduct business every day.
We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness.Job Description Summary:We are seeking a highly driven commercial manager to join the Australian SMB team who will be responsible for portfolio management and driving SMB commercial initiatives.Your way to impactDeeply interrogate and monitor performance through the user journey to develop and execute comprehensive strategies that use the levers of product, pricing, marketing, sales, support, and more to drive user acquisition, activation, retention, and revenue growth through deep data analytics.Analyze user behavior, market trends, and competitive landscape to identify growth opportunities and inform strategic decisions.Leverage emerging technology and capabilities being built across the organisation.
Localise and roll out these capabilities to drive business growth.Partner cross-functionally to drive and execute on program across the AU market to deliver revenue and margin growth for the SMB segment.Your day-to-day you willDevelop a deep understanding of the SMB business across Australia, including growth drivers.Monitor key metrics and KPIs to track progress against growth goals and provide regular reporting to senior leadership.Leverage data to enable strategies and enable growth for the SMB segment.Collaborate closely with product, marketing, sales, support, risk, finance, and in-market leaders to prioritize and execute the introduction and adoption of new offerings, cross-sell and upsell into the user base, and enable optimizations.Understand the end-to-end customer journey, and use qualitative and data-driven insights to segment, measure, and optimize the performance of growth initiatives.Stay informed about industry best practices, emerging trends, and new technologies related to product growth and user acquisition.What do you need to bringAbility to construct strategy and business recommendations, structuring data into insights.Experience in leading and influencing large cross-functional teams to a clear outcome.Experience in business case development, market and opportunity sizing and preparing strategic recommendations for senior executives.Demonstrated ability to simplify complex topics while not losing sight of details.Combination of strategic thinking with hands on execution.Very strong customer focus, naturally including customer perspective in plans, decisions and actions.Experience leading complex strategic and operational initiatives, working through technical, operational, legal/policy and business issues.6+ years working in a business strategy or commercial management capacity.Excellent written and oral communication skills, with a natural talent for crafting and presenting compelling recommendations at C-level.Experience in the fin-tech or payments space a plus.Additional Job Description:Subsidiary: PayPalTravel Percent: 0For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace.Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy.
We offer benefits to help you thrive in every stage of life, including a flexible work environment, employee shares options, health and life insurance and more.
To learn more about our benefits please visit PayPal Benefits.Commitment to Diversity and InclusionPayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.
In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.Belonging at PayPal:Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging.
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