Job DetailsJob ID: 797600Location: WA- North region, WA- Perth inner, WA- South East regionDepartment: Business BankingEmployment Type: Permanent Full-timeOpening at: Jan 6, 2025, at 06:00 AWSTClosing at: Jan 17, 2025, at 23:55 AWSTWork Arrangement: Hybrid Full-timeRegion: Regional WABe part of a winning team who grow revenue and drive customer advocacy.The TeamSmall Business is an energetic and highly engaged division within NAB, providing full-service support to our valuable small business customers.
We encourage their business growth and support their personal journeys because our customers depend upon the resilience and courage of experienced bankers like you to guide them through challenges and develop long-term, trusted partnerships.With a strong focus on 'making it easy' for customers, your team will provide holistic support to customers at all stages of their business cycle, including residential and commercial lending, cashflow solutions, and other strategic, transactional, and servicing needs.
This is achieved through maintaining the customer as the core focus and providing exceptional service and accountability.Typically, your days will include:Playing an important role in retaining and growing a portfolio of existing small business customers in conjunction with acquiring new business through external relationships.Growing revenue and driving customer advocacy, to increase the portion of customers who consider NAB to be their Bank of Choice.Managing small business lending requests up to $1.5 million, and home lending up to $5 million.Having personal and meaningful conversations with our small business customers and referral partners to provide an integrated customer experience.Creating strong and lasting partnerships with our branch colleagues, the wider NAB group, and externally with referral networks and brokers.Working together as a team performing credit analysis and approving requests for temporary excesses/increased limits up to your Delegated Commitment Authority (DCA).Assessing economic value and risk potential of new business to NAB.Providing expertise and insights about business options whilst tempered with a balance for risk for growth and innovation.To be successful in this role, you will ideally bring the following:Business and/or Retail/Lending banking and financial experience.Excellent understanding of the SME Market and local area knowledge.Strong customer and relationship management skills.Problem solving, time management, critical thinking, and negotiation skills.A diverse and inclusive workplace works better for everyone.We know that our people make us who we are.
That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves.
In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected, and celebrated.
We are committed to providing an environment where you can work your way.For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job.
To discuss adjustment requirements, please contact the NAB Careers team via ****** (please reference job number) or visit our Careers page through the link above for other contact options.Join NABIf you think this role is the right fit for you, we would love to hear from you.
Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.
Unsolicited CVs from agencies will not be accepted.
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