SM Capability Architecture & InfrastructureWestpac Banking Corporation Sydney, AustraliaJob DescriptionSenior Manager, Capability Architecture & InfrastructureSydney basedFulltime Permanent RoleHow will I help?The role sits within the Business and Wealth COO Banker and Customer Experience function that comprises Strategy & CX, Communications, Business Institute, Process Simplification, Transformation Capability and Change Management. More specifically the role works within The Business Institute responsible for Banker and Leader capability in our distribution teams.The Senior Manager, Capability Architecture & Infrastructure is responsible for developing and implementing comprehensive learning architectures, frameworks, roadmaps, career paths, managing the content library,and overseeing the division's use of enterprise learning technology.Key Accountabilities:Design learning architecture to support strategic objectives and long-term vision.Develop frameworks for capability and skills mapping, assessment, and proficiency levels.Create detailed learning roadmaps with the Capability Solutions teams.Define clear career paths with HR, outlining progression opportunities and skill requirements.Design capability assessments to identify strengths and areas for improvement.Integrate best-in-class learning technologies and platforms for performance improvement.Stay updated on industry trends, best practices, and emerging technologies.Provide guidance and support to capability managers and learning experience designers.Collaborate with leaders, HR, and stakeholders to align learning architecture with talent management.Oversee the content library, ensuring it is up-to-date and accessible.Manage the use of enterprise learning technology, pilot new technologies, and prepare for upgrades.What do I need?Ability to plan, execute, and oversee projects, ensuring they are completed on time, within scope, and within budget.Proficiency in conveying complex information clearly and persuasively to senior executives and stakeholders.Expertise in providing strategic advice, identifying business needs, and recommending effective solutions.Strong understanding of business operations and financial principles to drive profitability and growth.Capability to analyse complex issues, identify root causes, and develop practical, high-impact solutions.Proficiency in interpreting data, generating insights, and making informed decisions based on quantitative and qualitative analysis.Ability to develop and implement strategic plans and design organizational structures that align with business goals.Skill in building and maintaining strong relationships with internal and external stakeholders to achieve desired outcomes.Proven ability to lead, inspire, and develop teams, fostering a collaborative and high-performance work environment.How do I apply?Start here. Just click on the APPLY or APPLY NOW button.At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone-our customers, employees, and the wider community. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email ******.
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