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Slovak Customer Support For A Smoke-Free Future

Details of the offer

Do you have strong Slovak skills? Represent one of the most innovative companies in the tobacco industry!In collaboration with the tobacco industry's world leader - a pioneer in the design of smokeless products - Teleperformance Greece has set out to deliver a smoke-free future.Following the release of an innovative smokeless cigarette device, we are currently looking for talent with Slovak language skills to join our customer care team in Athens, Greece.Our goal is to provide a seamless customer experience to all those who have already embraced smoke-free products, in an effort to actively contribute to the adoption of a healthier lifestyle and mindset.What you will do:Educate users on how to use & take care of their devicesProvide assistance for new purchasesCommunicate with customers via phone, chat & e-mailTrack and follow cases to ensure they are closed in an efficient and timely mannerMaintain high customer satisfaction, representing a major brandProvide and maintain strong, professional relationships with all partners and show empathy at all timesWhat you will bring:Fluency in SlovakVery good communication skills in EnglishExceptional communication & soft skills, as well as problem-solving skillsComputer knowledge/tech savvinessResourceful, able to multitaskThrive as a team player in a fast-paced, high-energy, change-oriented environmentWhat we offer:Complete support to help you ease your relocation to
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Nominal Salary: To be agreed

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