Are you a customer service rockstar who's ready to bring your exceptional skills to a workplace that's all about fun and excitement? We are currently looking for new team members to join our SkyCity Rewards team to help deliver incredible service to our customers and members.
So, what does the role look like? You will deliver exceptional customer service to SkyCity Adelaide customers, ensuring they feel welcomed by your polite and friendly interactions. You will create a comfortable environment for our customers and anticipate their needs through efficient and timely service, whilst acquiring new SkyCity Rewards members using proactive recruitment methods. This role will also support the marketing team as we deliver promotions to our guests. You'll be on your feet during your shift, so this role isn't for the faint-hearted but if you love the thought of fun and excitement at work then look no further!
What you will look like? First and foremost, you'll be passionate about customer service and will understand the importance of managing sensitive and confidential information. You'll be a natural at anticipating customer needs, managing problems with ease, and providing quality service with flair. You'll be a confident communicator and will have an outgoing, friendly, and positive nature. You'll have an eye for detail, and a mature attitude.
We also need someone with flexible availability to work across a rotating roster, this means days, nights & weekend shifts. What's in it for you? Besides working with great people and getting firsthand experience of SkyCity's newest entertainment offerings, you will also be rewarded with a range of employee benefits including:
Free employee meals available at our employee restaurant.In-house dry-cleaning service, which is also available for personal use at a discounted rate.Subsidised car parking and public transport tickets.Discounts available across SkyCity Adelaide venues.Discount health insurance, free flu vaccinations, skin checks and other health checks.Employee reward and recognition programs.Fantastic career and professional development opportunities.Access to Employee Assistance Program (EAP).No recruitment agencies please. At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.
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