Site Support Technician X 2

Exciting Opportunity in IT Support
We are seeking a dedicated Site Support Technician to join our team and provide on-site IT support services to a leading organization in the mining sector. This role is critical to ensuring smooth operations by addressing technical issues efficiently and effectively.
Requirements: Customer Support SkillsCommunication and Customer Support skills with the ability to communicate in non-technical termsCustomer Focused/Customer Service OrientedTicket (Incident & Request) Management, Resolution, DocumentationService Level Agreement PrinciplesTechnical and Infrastructure SkillsWindows 10/11, M365, ServiceNow, Active Directory, Azure MFAMobiles/Tablets - Android/AppleIntune/SCCMStandard and Multi-function print devicesWorkstation Networks ConfigurationKnowledge of networking concepts and componentsVoice CommunicationVideo Conferencing across various platformsTo be considered for the role, click the 'apply' button. For more information about this and other opportunities, please contact Anna Reyes on + 617 3709 7456 or email ****** and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds, and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

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