Red Hat is seeking a Site Reliability Engineer (SRE) to develop, scale, and operate our Open Shift managed cloud services.
Open Shift is Red Hat's enterprise Kubernetes distribution.
As an SRE, you will contribute to running Open Shift at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating work through automation.
On the SRE team, you will have the opportunity to influence the complex challenges of scale that are unique to Red Hat managed cloud services, while using your skills in coding, operations, and large-scale distributed system design.
Red Hat relies on teamwork and openness for its success.
We are a global team and strive to cultivate a transparent environment that makes room for different voices.
We learn from our failures in a blameless environment to support the continuous improvement of the team.
At Red Hat, your individual contributions have more visibility than most large companies, and visibility means career opportunities and growth.
What you will do The day-to-day responsibilities of an SRE involve working with live systems and coding automation.
As an SRE, you will be expected to: Contribute code to increase the scalability and reliability of the service Contribute software tests and participate in peer review to increase the quality of our codebase Help and develop peers' capabilities through knowledge sharing, mentoring, and collaboration Participate in a regular on-call schedule, including occasional paid weekends and holidays Practice sustainable incident response and blameless postmortems Resolve customer issues escalated from the Red Hat Global Support team Work within a small agile team to develop and improve SRE software, support your peers, plan and self-improve What you will bring A bachelor's degree in Computer Science or a related technical field involving software or systems engineering is required.
However, hands-on experience that demonstrates your ability and interest in Site Reliability Engineering is valuable to us and may be considered in lieu of degree requirements.
You must have some experience programming in at least one of these languages: Python, Golang, Java, C, C++ or another object-oriented language.
You must have experience working with public clouds such as AWS, GCP, or Azure.
You must also have the ability to collaboratively troubleshoot and solve problems in a team setting.
As an SRE, you will be most successful if you have some experience troubleshooting an as-a-service offering (Saa S, Paa S, etc.) and some experience working with complex distributed systems.
Direct experience with Kubernetes or Open Shift is a plus.
We like to see a demonstrated ability to debug, optimize code, and automate routine tasks.
We are Red Hat, so you need a basic understanding of Unix/Linux operating systems.
Desired skills 3+ years of software engineering experience using object-oriented languages; golang is preferred 3+ years experience managing Linux-based systems in a public cloud such as AWS, GCP, or Azure 3+ years experience with enterprise systems monitoring; knowledge of Prometheus is preferred 1+ years experience delivering hosted cloud services 1+ year experience with Kubernetes 1+ year experience with containers on Linux Excellent communications skills in a global team environment Demonstrated ability to quickly and accurately troubleshoot systems issues Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP About Red Hat Red Hat is the world's leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies.
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