At WesTrac, we're made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you've always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we're Made for More.
Ready to escape shift work and embrace a Monday – Friday 40hrs per week in an exciting role? About You You are a driven and skilled technician who has strong analytical abilities and excellent communication skills, you thrive in dynamic environments and are passionate about continuous improvement in mining operations.
Specifically you have:
Excellent relationship management and customer service skillsThe ability to work successfully in a team and autonomouslyExcellent organisation skills, with the ability to manage conflicting prioritiesHigh level of initiative and problem-solving skills What's in it for you? Competitive salary with annual reviews and bonusesFuly maintained vehicleFamily fitness passportRelocation assistanceTailored career development with industry-leading trainingWork-life balance through wellness programs and flexible optionsExciting role which combining your technical ability with your customer service skillsAbout the Role
Reporting to the Mining Support Manager, as a Site Performance Specialist, you'll be essential in helping our mining customers get the most out of their fleet investments. You'll provide technical support, offer advice on equipment optimisation, and analyse fleet performance data to enhance asset performance.
Key Responsibilities Build strong relationships with the customers on siteUse fleet performance data to look for ways to improve asset performanceCollaborate with customers to resolve unplanned downtime issuesIdentify sales opportunities and communicate these to the Mining Support Representative for actioningMonitor and review maintenance and operational practices and technology applications that impact machine performance and make recommendations for improvement to optimise TCOConduct wear management inspectionsGenerate regular report generation as requiredWell-developed ability to analyse asset health and performance data and compile reportsUnderstanding of large mining equipment 'Total Cost of Ownership' (TCO) and its driversAbility to troubleshoot equipment faults and recommend solutionsQualifications Tertiary qualifications in Engineering or Mechanical Trade CertificatePost qualification experience working on Cat equipment is requiredFamiliarity with CAT systems including DBS, SIS, ET, SIMSi and TMI would be highly regardedCurrent Drivers License – C Class minimum Why WesTrac?WesTrac is more than just a workplace—it's a community. We're committed to your professional growth and well-being, offering you the tools and support to thrive in a dynamic, safety-focused environment. Join us to make a significant impact in the mining industry and advance your career with a leader in the field.
Apply Now
If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link.
For further information regarding this role, please contact the Recruitment team on and reference Job No. 2563
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