Showroom Front of House/Administration SupportThe CompanyJoin a well-established and expanding Ballarat-based company, renowned for delivering quality service and meeting customer expectations. The business owners are hands-on, ensuring quick decision-making and fostering a high-trust environment, resulting in long-term employee retention. With a solid reputation in a niche market, this is a great opportunity to join a dynamic team.The RoleThis role offers a high level of autonomy, allowing you to take ownership and make it your own. You'll enjoy variety in showroom presentation and sales administration support, while also managing day-to-day customer interactions. From assisting with sales and accounts receivable to handling customer communications via phone, email, and face-to-face, this role covers the full cycle of business operations, including banking support.Your Responsibilities:Manage customer accounts and invoicing, including occasional cash sales.Serve as the first point of contact for the showroom, handling in-person, phone, and email inquiries.Support sales and accounts receivable administration.Perform electronic banking and manage a small volume of cash transactions.Provide support in a collaborative, team-oriented environment.Your Expertise:Experience with MYOB is advantageous, but training will be provided if needed.Proficient with technology, particularly Microsoft Office 365.Strong organizational skills, able to manage your time and assist with team coordination.Enjoy engaging with customers, addressing their needs, and finding solutions when necessary.The CultureThe business owners are passionate about what they do and trust their employees to manage day-to-day operations in their absence. The team is motivated, informed, and engaged, ensuring everyone contributes to delivering exceptional customer service. While teamwork is key, each member is independent and confident in their role, making this a supportive but autonomous environment.The Benefits:Work locally in Ballarat with opportunities for career growth and development.Receive ongoing product training.Enjoy a supportive, trusting work environment where you can make a real impact.How To Be Considered:If you're a skilled and motivated professional who wants to take your career to the next level, we want to hear from you. To apply, follow the links or email ****** with your CV. For further information on this opportunity or if you have a disability or medical condition and require alternative access application methods or would like to discuss access requirements/ reasonable adjustments for the recruitment process, please contact Sarah Charleston, HR Manager or 0487 591 *** to discuss.We welcome applicants from all nationalities, backgrounds, and cultural beliefs. At TCE, we believe that having a workforce that reflects the diversity of the community we serve is essential. Our clients value attracting and retaining individuals from all genders, ages, religions, abilities, sexual orientations, cultural backgrounds, and family or caregiving responsibilities, including those of Aboriginal and Torres Strait Islander heritage. We encourage applicants from all backgrounds to apply, as we celebrate the positive impact that diversity brings to our business and the wider community.
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