General/Business Unit Manager (CEO & General Management)
Full time
About the Role
Reporting to the National Sales Manager (NSM), the Dealer Principal is a highly visible position, poised for the challenge of opening a new RV dealership in the Bundaberg area.
You will build a successful team to deliver on sales and revenue targets.
This is a hands-on leadership role that requires someone who can support both high-level complex sales and servicing responsibilities as well as not being afraid to dive into the details on a day-to-day basis.
Responsibilities
Help build the dealership from the ground up including setup, preparation, and furnishing of the dealership.
Develop a strong team culture that encourages success and minimizes staff turnover.
Create a collaborative and customer-centric environment managing all aspects of the dealership including finance & insurance options, parts & accessories, service department, new and used caravans.
Identify opportunities for growth within the industry and community as well as maintain manufacturer relationships.
Staff training and development including performance management reviews.
Work closely with head office to develop plans for dealership-specific events and promotions, including caravan and industry show events.
Collaborate with head office in relation to warranty, repairs, quality, sales, HR support, and implementation of computer software for dealer management and CRM.
Ensure company values, policies, and procedures are adhered to including workplace health & safety, sales processes, and human resources.
Key Criteria
Proven background in sales, sales management, and within a Recreational Vehicle dealership or similar industry.
Strong leadership and communication skills are essential as your role is to provide leadership, training, and direction to the team members under your guidance.
Meticulously organized with the ability to manage multiple tasks simultaneously.
The ability to bring customer delight to your customer service, maximizing customer satisfaction, retention, and brand loyalty.
High level of integrity with all your internal and external stakeholders.
What on Offer
Competitive salary package with uncapped commission.
Head Office support in all aspects of managing the dealership.
Diverse and collaborative working environment.
An opportunity to grow a business and engage the community.
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