Global brand with excellent benefits – accommodation, meals and more Highly experienced candidate – opportunity for future progression into senior Management/Director role Competitive Salary and bonus structure At Shangri-La, The Marina, Cairns, we are looking for a highly experienced Executive Housekeeping Manager to lead the team and deliver on our commitments.
The Hotel Shangri-La The Marina, Cairns is a luxury five-star hotel located beside Marlin Marina and Trinity Inlet in the heart of Cairns. With 255 guest rooms, 18 function venues and extensive food and beverage facilities, the hotel is part of a leading international company with more than 100 hotels and resorts worldwide.
The Role Oversee and direct the delivery of Housekeeping services in the hotel with direct responsibility for rooms, public areas, and laundry; to be achieved through the effective management and coordination of the housekeeping team, public areas, and laundry attendant. Proven leadership skills strong with initiative. Managing the department's productivity levels, maintaining records of stock movements, controlling costs, purchasing, and internal budgeting. The ability to build and sustain a strong culture. Drive staff training and performance to improve service standards in correlation with occupational health and safety regulations and hotel security standards. Ensure quality control with an eye for detail to deliver the highest level of customer service. Drive team briefings and participate in weekly management meetings. Assessing, reviewing, and analyzing Guest feedback and implementing corrective actions to improve scores. What's in it for you: A competitive salary and management bonus scheme. Excellent staff benefits; Car parking, dry cleaning allowance, generous accommodation benefits, and F&B discounts across the group. Duty meals provided in a fully staffed and maintained staff canteen. Five-star hotel in CBD location on the Cairns waterfront. Shangri-La Academy offering lifelong development programs. Other staff discounts, offers, and more! Please submit your resume together with a covering letter.
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