Servicing Officer

Details of the offer

Administrative Assistants (Administration & Office Support) Full time Salary: $131k + 15% Super + 5 weeks A/L with 17.5% loading
The Queensland Nurses and Midwives' Union (QNMU) is the industrial and professional organisation for nurses and midwives working in public and private health and aged care in Queensland. The QNMU seeks to promote and defend the industrial, professional, social, political and democratic interests of over 73,000 members.
About the Role We are seeking a Servicing Officer to join our Brisbane (West End) office on a permanent full-time basis. Working collaboratively with the Member Servicing Coordinator, this role provides advice and representation to individual members, or a group of members as required. In this hands-on and proactive role, your key accountabilities will see you:
Protecting, defending and advancing members' industrial interests in the workplace through individual representation and collective organising Providing professional and effective preparation and representation of members before their employers Liaising with Industrial, Professional and Legal officials to further the interests of QNMU members Providing advice and guidance to delegates to enable them to effectively support members with local issues About You To be successful in this role you will possess:
Qualifications and experience as a nurse or midwife is highly regarded Demonstrated experience in an advocacy role providing employment representation Demonstrated sound knowledge of state and federal industrial relations legislation Solutions focused case management skills and negotiation skills An ability to acquire knowledge of the industrial interests of nurses and midwives Qualifications in Industrial Relations, Law or another relevant discipline is a bonus! Commitment to QNMU's values, purpose and trade unionism in general A valid Driver's License What are the benefits? Annual salary of $131,981.86 Five weeks annual leave + 17.5% leave loading Monthly RDOs or option to work compressed hours 9 day fortnight Flexible and Hybrid work options available 15% superannuation Not for profit employer, with Salary Sacrificing options Health and wellness initiatives An inclusive culture that celebrates all! The QNMU is strongly committed to celebrating all individuals for who they are. We recognise that each of us offers unique strengths; sometimes it just takes a little bit of flexibility and support to allow those strengths to shine… and we are here for it! We strongly encourage people of all backgrounds, identities and abilities to apply - this is a safe, inclusive and supportive space, and we welcome all with open arms!
If there are any supports or adjustments we can make during the recruitment process that will allow you to put your best self forward and demonstrate your capability to full potential, please let us know. We will be happy to accommodate in any way we can.
How to apply: If you enjoy working in a dynamic and innovative environment to improve the lives of nurses and midwives on a daily basis, apply now! Closing date for all applications is 7 November 2024 .
For further information about the QNMU, head to our website
The QNMU is an Equal Opportunity Employer and encourages women, people of Aboriginal or Torres Strait Island descent, people with a disability, and people from non-English speaking backgrounds to be part of an organisation that promotes a diverse and safe workplace environment. Selection for all vacancies is made based on merit.
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