Services Delivery Manager QLD/WA - IndustrySkip to contentServices Delivery Manager QLD/WA - IndustryElectrical/Electronic Engineering (Engineering)Full timeAdd expected salary to your profile for insightsAbout Us:Join Schneider Electric, where we provide innovative solutions for efficiency and sustainability in sectors like mining, oil & gas, transportation, and water/wastewater.Role Overview:The Service Delivery Manager (SDM) is responsible for overseeing service contracts and project delivery within designated areas for our clients , covering QLD & WA. This role involves managing support contracts, modernization, migration projects, and small works projects while ensuring exceptional service delivery through the management of our service engineers.Key Responsibilities:Manage service projects, ensuring alignment with company strategy.Achieve customer satisfaction and meet SLAs and quality standards.Stay updated on technologies and lead customer forums.Prepare reports and maintain stakeholder communication.Promote a safety-conscious workplace.Direct staff activities and provide mentoring.Requirements:Preferred tertiary engineering qualification.5+ years in Industrial Automation; 3+ years in project and contract management.Familiarity with SCADA, PLCs, project management tools.Strong communication, organizational skills, and client relationship management.Willingness to travel as required.What We Offer:Competitive salary and benefitsDynamic and inclusive work environmenHelp drive the future of energy management and automation with Schneider Electric! All applicants must have full working rights in Australia.In Schneider Electric everything we do promotes progress and sustainability for all our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.In Schneider Electric everything we do promotes progress and sustainability for all our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.What can I earn as a Service Delivery Manager#J-18808-Ljbffr