Servicenow It Asset Managament Analyst

Receive, manage and optimise IT assets, including hardware, software, licenses ServiceNow ITAM administration Hybrid working arrangements Sydney CBD, Eastern Creek, Bellavista Organisation: Join one of the biggest Banks and be apart of Bank's Information Technology (IT) department, and experience the capability-building opportunity to work with Australia's most critical core banking and payments platforms. They are based in CBD with flexible hybrid working arrangements 3 days on site. Must be able to drive and travel between sites of CBD, Eastern Creek, Bellavista and Cronulla.
Role: As the IT hardware asset management analyst you will be joining an established Asset management team using ServiceNow ITAM. They are in the midst of building a new data centre whilst modernising the platform. You will receive, manage and optimise organisation's IT assets, including hardware, software, licenses, and other technologies. You will have strong organisational skills, attention to detail, and a deep understanding of IT infrastructure and the asset management lifecycle and processes
Conduct regular audits of IT assets to ensure accuracy and compliance with organisational policies and procedures. Maintain an up-to-date inventory of hardware, software, licenses, and other technology assets. Track the lifecycle of IT assets from procurement to disposal, including asset tagging, tracking, and documentation. Assist in the development and implementation of IT asset management policies, processes, and procedures. Generate and analyse reports on IT asset inventory, usage, compliance, and performance. Provide recommendations for asset lifecycle management, including upgrades, replacements, and retirements. You Will have: 3 + years IT asset management experience 2+ years ServiceNow ITAM Strong understanding of IT infrastructure, hardware, software, and licensing models Asset receiving and IT asset data, documenting and reporting experience Familiarity with ITIL framework and IT asset management best practices ITAM Foundation Certification. ITIL Foundations Certification. Certifications such as Certified Hardware Asset Management Professional (CHAMP) or Certified Software Asset Manager (CSAM) strongly considered Ability to drive and travel between site locations
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