We are FujitsuWe use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.About the role6 Months Contract with possible extensions.NV1 Security Clearance essentialJanuary 2025 Start. RFQ OpportunityOur Government client requires two ServiceNow Developers to assist the ASK Assistance and Service Kiosk)/ServiceNow Technical Lead to develop and deliver platform solutions required for the 24/25 financial year workplan. This role is to provide platform support, solutions and advice across configuration, development and maintenance services for the Enterprises Service management and workflow automation platform, ASK.This role is based on-site in Canberra and is an initial 6 months contract to start in January 2025. It is an essential requirement that you hold an active NV1.About youResponsibilities and Accountabilities:Develop, configure, and customise the ServiceNow platform to best fit business requirements.Collaborate with cross-functional teams to identify and prioritize business requirements.Assess platform requirements from business areas; explore/research/test ServiceNow out-of-the-box capability to exhaust ServiceNow existing application options before progressing with custom builds.Write clean, efficient, and maintainable code when required (JavaScript).Conduct code reviews and quality control checks to guarantee maximum efficiency and productivity.Develop scoped applications, flows, scripts and other UI elements in relation to custom solutions and out-of-the-box enhancements in the ServiceNow platform.Provide guidance and expertise in relation to platform growth and development, in close collaboration with the ServiceNow technical lead and development team.Conduct ServiceNow solution demonstrations and/or presentations to agency business teams and other key stakeholders.Debugging and fixing technical problems.Producing and running test cases to guarantee software quality.Documenting code and application functionality (ie: drafting Functional Design Specification documentation).Staying abreast of emerging trends and technologies in ServiceNow development ensures your success.Conduct knowledge transfer on administration and development within the ServiceNow platform within the team.Requirements:EssentialMinimum 3+ years' experience in ServiceNow development essential.Minimum ServiceNow CSA (Certified Systems Administrator) essential.Proficiency with ServiceNow development, such as scripting, workflows, and integrations.Proficiency and demonstrated experience with ServiceNow out-of-the-box application configuration, particularly SPM (Strategic Portfolio Management).Experience with software development methodologies such as Agile or Waterfall is desirable.Familiarity and/or training with IT Service Management (ITSM) and IT Operations Management (ITOM) processes is desirable.Familiarity, experience and/or training with ServiceNow Procurement related applications and/or development of Procurement workflow is desirable.Proven problem-solving and analytical abilities, including the ability to develop innovative solutions and form sound judgments.Strong interpersonal skills including the ability to liaise effectively with stakeholders, both verbally and in writing.Ability to conduct ServiceNow solution demonstrations and/or presentations to agency business teams and other key stakeholders.Capability to work both independently and collaboratively.DesirableServiceNow CIS (Certified Implementation Specialist) or greater desirable.Experience with software development methodologies such as Agile or Waterfall is desirable.Familiarity and/or training with IT Service Management (ITSM) and IT Operations Management (ITOM) processes is desirable.Familiarity, experience and/or training with ServiceNow Procurement related applications and/or development of Procurement workflow is desirable.Proficiency and demonstrated experience with ServiceNow out-of-the-box application configuration, particularly SPM (Strategic Portfolio Management) is desirable.Why Fujitsu?We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.We put people first. We believe in the power of diversity to drive innovation and our Work180 accreditation, AWEI (Australian Workplace Equality Index) Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.We offer tailored career paths across our global organization to support your professional and personal growth.Our customers trust us. We have an excellent reputation across the region and globally.Best in class reward and recognition programs flexible work, volunteering leave and more.We live our values of aspiration, trust and empathy, all day, every day.As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity and inclusion strategy, we welcome applications from women and gender diverse people; Aboriginal and Torres Strait Islander people; Maori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; and veterans and emergency responders.If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply.For Security Cleared Roles - PLEASE NOTE:Due to the inherent requirements of the role, candidates must be Australian Citizens and hold a minimum Baseline Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology, must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations.
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