About the RoleAs the National Service Coordinator, you will work collaboratively with service managers and the administration team across the branches to support the development, implementation, and maintenance of systems, procedures, and solutions that elevate customer service standards while optimizing internal operational efficiencies.
The successful applicant will have excellent analytical skills and stakeholder engagement ability with a desire to drive meaningful and impactful work.
Key ResponsibilitiesDevelop and maintain service calculation tool to support the service team in standardizing costs for internal jobs.Develop, implement and maintain management systems and tools to support optimization of machine build developments.Audit build projects following completion to ensure quality control and effectiveness of systems.Management of Maintenance and Repair Contracts (MARC), Service agreements, and change out agreements.Audit contracts for compliance and reporting and adjust as required.Develop and market maintenance and repair agreements internally and externally.Manage Service Vehicle Fleet and Telemetric monitoring.About YouDemonstrated experience in project planning, management, and resource coordination.Proven ability to develop and maintain strong stakeholder relationships.Strong analytical capabilities to interpret data and identify opportunities for service enhancement.A mechanical background (beneficial but not required).Proficiency in Microsoft Office Suite, particularly Excel and Word.Strong written and verbal communication skills.How to ApplyPlease apply via the link below.
Rachel Davidsen - Senior HR Business Partner
Applications Close 20th September 2024.
Candidates are advised that interviews may commence before the closing date.
Liebherr Australia would like to thank you for submitting your application.
No agencies or third parties please.
Have we awoken your interest?
Then we look forward to receiving your online application.
If you have any questions, please contact Rachel Lee Davidsen.
The CompanyLiebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people in more than 140 companies and 50 countries on every continent.
Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry.
Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes, as well as deep foundation machines throughout Australia and New Zealand.
Though the company's 20-hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.
LocationLiebherr-Australia Pty.
Ltd.
1-15 James Erskine Drive
2759 Sydney
Australia (AU)
ContactRachel Lee Davidsen
******
#J-18808-Ljbffr
