Current employment opportunities with ResPaxResPax is a small dynamic IT company with 20 years of operation behind us. We are expanding and require the following new positions.To work on exciting new projects and features to our online products. Experience in the following is required.
WebDev, DevOps, APIs, Web ServicesAngular, NodeJS, Python, Django, Typescript, HTML, SCSSAdditional experience in any of the following is beneficial:Docker and build deployment CI/CD JenkinsA report writer is required to analyse and design reports for our clients.
Great SQL skills are required and experience with any of the following is beneficial.
A System Administrator is required to support and build on our Server environments.
Experience required in Hypervisor, Win2012 Server (Active Directory, Group Policies, RDS), Linux (CentOS & Ubuntu)Experience beneficial in Server Monitoring Software, Backups and Upgrades, and System deploymentWe are looking for a customer focussed Technical Support person
Excellent troubleshooting skills are essential and previous computer support and understanding of Internet technologies is beneficial
We are seeking a Support Person experienced with the local Tourism Industry, and with a good understanding of ResPax from either a Reservations or Product Manager background
This position involves telephone and email support for our products, and customer focused involvement to teach and configure ResPax for new clients
This role will see you bolster our customer relationships by providing distinctive service and product assistance.This helps the customer find value in our products and creates love for our company.You will act as a Trusted Advisor to our most strategic customers to help them accelerate business value and deliver on projects.
By working directly with our client base, you will serve as a link between ResPax and the customer,operating as the face of our company resulting in high customer satisfaction, value building, adoption, retention, and expansion of the solution age.You will do this by bringing ResPax best practices, innovations and capabilities to the customers assigned to you.
Understanding of Agile & PMBOK MethodologiesThis role will see you work with various stakeholders across the business within Customer Success and Product Build teams.These include Service Delivery, Development, DBA's, Documentation and Testers to ensure a quality end-to-end test plan;executing the plan and managing activities to ensure that all objectives are met and that the product functions as expected for efficiency prior to production deployment.
The position requires strong technical skill-sets to identify, create and develop performance, automated and manual test efforts with the know-how to identify the problems root cause.ResPax is a dynamic agile environment where change is constant and development in our product is continuous.
Developed programming and scripting skillsDeveloped SQL database analysis (PostgreSQL, MS SQL)Developed User Access Testing & processesExperience with automation technology (e.g. Selenium, JUnit, SoapUI, Concordian, Cucumber, Arquillian and Mockito)Experience with performance testing (e.g. JMeterm, LoadRunner, BlazMeter and StormRunner)Requirements
A bachelor degree or higher in IT or related field or at least 5 years of relevant experienceVersion-control experience. (BitBucket preferred)SQL experience (PostgreSQL preferred)RESTful API experienceAgile and Scrum (Clubhouse preferred)Basic understanding AWS and Google cloud servicesProven experience working in a software house and directly with developersDetailed understanding of Service desk/Customer Support process.Demonstrated leadership skills.Demonstrated commitment to the provision of excellent customer support.Ability to work within targets and deadlines and with minimum supervision.Ability to display customer empathy.Good oral and written communication skills.People management to achieve team objectives.Ability to identify and report ongoing opportunities for service improvement.Working in ITIL based environment.Demonstrate guidance qualities to the team.#J-18808-Ljbffr
