Service Support Officer

Service Support Officer
Company:

Anglicare North Queensland Limited


Details of the offer

Administrative Assistants (Administration & Office Support) From $72,829 pro rata + super + salary packaging
Join a values driven, life friendly organisationAdditional leave and ability to purchase leaveReach further with us! Join our Mandurah Service Support team where you provide a welcoming environment to our clients to ensure clients access our services in ways that are person centred, safe, responsive and convenient.
You will be the first point of contact for many clients and will help refer them to appropriate services within Anglicare WA.
You will also provide support to ensure the smooth running of the office providing administrative support, accurately entering data and maintaining electronic client files.
Here, you can bring your administration and customer service skills and thrive in an environment where you can make a positive impact to the community.
Days and hours of work are Wednesday to Friday 8:30am - 4:30pm.
The successful candidate may need to work up to 1 evening a week on rotation.
What you will bring Demonstrated customer service and administration skills as well as experienceExceptional communication skills with an ability to relate to a wide range of clients in need of assistanceAbility to respond to clients in distress, and be comfortable deescalating people who are upsetDemonstrated ability to identify client needs, assess risk and prioritise accordinglyWell developed digital/computer literacy skills as well as financial management skills including ability to issue invoices and receipt moneyThe successful candidate must possess a current National Police Clearance valid within one year and WA Working with Children Check.
Impact and benefits Sharing your knowledge, skills and experience, you will make an impact to the lives of families and communities across the state.
In return for your drive and commitment, we provide the support of an inclusive and welcoming community which places people at the heart of all the work we do and encourages broad thinking, curiosity, creativity and best practice.
Also:
Salary starting from $72k pro rata + 11.5% superannuationSalary packaging of up to $15,900 (which equates to circa $4K after tax) plus additional salary packaging of up to $2,650 for meal and entertainment expensesAdditional 3 days leave per year over festive periodAt Anglicare WA we are all about people, placing people at the heart of our work.
We are focused on strengths, believing in and amplifying the strength of people and communities.
We are fiercely inclusive, making sure everyone can belong.
As trusted partners we are curious and creative, always looking for new ways to do better.
We are courageous and gutsy, tackling difficult issues, even when it's hard.
Apply Now! To apply, please click on the apply button and follow the prompts attaching a current detailed resume and covering letter. For further information please contact Bree Baker, Senior Service Support Officer on 9583 1400.
Shortlisting will commence immediately.
If this role sounds like you apply now without delay! Child Safe: Anglicare WA is committed to providing safe environments where children and young people feel valued, respected and are protected from abuse and harm. Inclusive: We actively promote a working environment that values diversity and inclusion.
We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability.
If you have any support or access requirements, we encourage you to advise us at time of application. Uluru Statement from the Heart: Anglicare WA supports the Uluru Statement from the Heart and is committed to walking alongside First Nations people in a movement of the Australian people for a better future.
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Job Function:

Requirements

Service Support Officer
Company:

Anglicare North Queensland Limited


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