Functional area: ServiceOnsite or Remote: OnsiteCountry/Region: AULocation: Kalgoorlie, WA, AU, 6430Date of posting: Sep 5, 2024At Epiroc, our vision is "Dare to think new".We challenge our way of working, thinking and acting to find new and sustainable solutions in a rapidly changing world. We see possibilities and dare to question the status quo.This is your opportunity to join the Epiroc team and enter a world of innovation, commitment and collaboration.We are currently recruiting for a Service Supervisor for our Kalgoorlie Service Centre. The position is Kalgoorlie residential, Monday to Friday. This position will provide an opportunity to make a valuable contribution to a successful Service Centre and team at large.Responsibilities of this role consist of but are not limited to the below:Promote and maintain a safe and compliant work environmentMachine rebuilds, midlifes and PCRJ4 ProjectsCoordinate and supervise technicians to deliver exceptional serviceBuild sustainable relationships with all stakeholders and provide exceptional customer serviceIdentify and coordinate employee training and development needsApprentice program managementRock drill and component overhaulsThe successful applicant must have:Extensive multidisciplinary supervision knowledge and experience in an OEM environmentRelevant Trade CertificatePlanning and resource experienceEffective people management and leadership skills and experienceExcellent communication skillsProblem-solving ability and troubleshooting skillsCommitment to providing quality customer serviceAbility to handle and work under pressureGood report writing ability and proficient computer literacyYou must be a strong team player with a positive attitude and commitment to all areas of service operations. In addition, Epiroc is committed to safety, health, the environment and quality and we need you to be too.As part of our recruitment process, we require a National Police Clearance, pre-employment medical and drug and alcohol screen amongst other verification requirements.What we offer:Super on all hours workedUnlimited career opportunitiesPaid parental leave for primary and non-primary carersAbove NES long service leaveYears of service recognition awardsTraining and mentorship opportunitiesEpiroc Australia is part of a large global company that operates in 150 countries and employs over 13,000 people worldwide. With a strong focus on automation technology, Epiroc markets and services well known mining equipment as well as extensive ranges of consumables and other mining and construction related equipment.We are an equal opportunity employer and encourage women, Aboriginal, Torres Strait Islander people and people from culturally diverse backgrounds to apply.United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.Diversity and sustainability are key to grow fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at www.epirocgroup.com
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