About us: The Australian Motors Group is a highly regarded and award-winning automotive dealer network representing Suzuki, Isuzu Ute, Mitsubishi, Mazda, Chery, and Hyundai brands. Our diverse service offering includes finance, warranty, parts, service and new and used vehicles across 6 locations in South Australia. We are a proud privately-owned company with over 70 years of success with a diverse team of over 300 staff.
About the opportunity: We are seeking a professional and friendly Service Receptionist within the Suzuki in the City and Wayville Isuzu Ute team who is passionate about customer service and being part of a high-performing team. Our Service Receptionist is the first point of contact for our service guests. The role requires you to have a friendly, enthusiastic and professional approach. The role is ideal for someone who is people oriented, able to provide excellent service to our customers, and work in a supportive team environment.
This position is a key part of our service team, and will also include training for warranty processing and claims. This is a full time, Monday-Friday role.
Key responsibilities: Greet customers in a friendly and professional manner.Manage service bookings and scheduling.Handle inquiries via phone and email.Maintain accurate customer records and assist with service-related paperwork.Prepare and submit warranty claims to manufacturers.Track claim approvals and manage any discrepancies.Collaborate with the service team to provide seamless support. About you: To be successful in this position, you will bring:
Friendly demeanour and can-do attitudeExcellent communication and interpersonal skillsWell presented, reliable and punctualAble to manage a high volume of incoming callsStrong attention to detail and time management skills Why work with us: Outstanding career growth opportunities with coaching, training and mentoring programs throughout the group.Access to Dealership discounts including, new & used vehicles, servicing and parts.Company uniform provided.Great team environment where your contributions are recognised.Paid volunteer leave to support our Community Care Program.Apply Now: If you enjoy providing outstanding customer service and are interested working in a fantastic team, we would love to hear from you!
Simply click 'APPLY' to send in your resume. Applicants will be shortlisted as they are received, so don't delay.