Service Manager / Supervisor

We are looking for an experienced and dedicated Service Manager / Supervisor with trade qualifications to lead our breakdown and service team, working with a diverse client base split between residential and commercial projects.
This role offers a fantastic opportunity to transition into a Branch Manager position for the right individual.
Benefits:Competitive base salary based on experienceCar allowance or fully maintained company vehicleProfit-sharing opportunitiesFlexible work arrangementsClear pathways for career advancementRequirements:Proven experience as a Service Supervisor or ManagerTrade qualifications with strong organizational skills and a desire to move into managementExperience as a business owner focused on customer service and project management (potential opportunity to acquire an existing customer base)Key Responsibilities:Provide frontline technical support to field staffReview field reports before invoicing and quotingTrain, mentor, and maintain quality control among technical staffPerform occasional hands-on work for urgent tasks and junior staff trainingIdentify and implement process improvementsKey Selection Criteria:Trade-qualified Refrigeration Mechanic with at least 5 years of experienceRestricted Electrical Licence (advantageous)Basic knowledge of Excel and Word; interested in leveraging IT for business efficiencyStrong written communication skillsExcellent customer service skills with the ability to build effective relationships both internally and externallyPositive and proactive with the ability to multitaskAttention to detail and able to perform well under pressureCurrent and valid driver's licenseHow to Apply:If you're ready to take the next step in your career, send your resume to before calling.
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