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The NSW Service Managers role oversees Getinge's Service business portfolio within NSW, whilst driving revenue growth and customer engagement. This role is responsible for leading and engaging a small team and providing technical leadership, always ensuring the provision of outstanding service levels to Getinge customers.
This role is based out of our Sydney office and reports into the Manager, Service and Validation, ANZ.
In this role, you will be responsible for: Delivering on budget expectations through strong customer relationships and financial managementProviding leadership and technical guidance to the Getinge Field Service Engineers within allocated geographyEnsuring successful inventory management of all spare parts; including minimizing stock outsCoordinating and managing stock integrity across all Getinge Field Service Engineers within the allocated geographyFostering a positive and supportive team-based culture with high levels of trust and engagement Ensuring that all work is conducted in a manner compliant with the WHSE Management Plan, company environment, Health and Safety Policies and Procedures and all relevant state legislation and, that all company environment, health and safety Policies and Procedures are well understood and adhered to. Skills and Experience required for this role: Experience in an operational leadership role, and managing small – medium sized teams Experience in a service management role with a proven track record of cultivating and maintaining strong customer and stakeholder relationships Results orientated and self-motivated Ability to motivate and influence people, to work collaboratively with colleagues, staff and customers Ability to manage multiple priorities and work under pressure Working at Getinge offers you: Opportunity be part of a leading respected global health tech company – delivering excellence in quality healthcare solutionsOngoing development - Help you be the best you can be by investing in your professional developmentTo be part of a fantastic team culture – let's celebrate your successes!To provide the flexibility you need to do your best work and support your holistic wellbeing – be part of a progressive network!Career growth – global & local opportunities (presence in 38 countries!)Compensation & benefits – Paid parental leave & competitive salary packagesIf you enjoy high levels of responsibility, building strong interpersonal relationships, and are driven to achieve great results we look forward to hearing from you. Successful applicants will be required to undergo relevant references, police, and medical checks prior to appointment.
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