Service Manager - Manufacturing

Management (Manufacturing, Transport & Logistics)We have a rare opportunity for a dedicated Service Manager to join a leading supplier company on the Gold Coast!Leading the service team, you will oversee the daily operations, ensuring high standards of service quality and maximizing growth opportunities.Your New Role:Working across a wider team of professionals and reporting to the Managing Director, who is known for their positive, transparent, and supportive management style. Your responsibilities will include:Leading and managing the service team to achieve optimal productivity and performance.Taking ownership of the Service department's daily activities and overall performance.Ensuring all work is completed and quality-checked to the highest standards.Driving the team to maintain a strong customer service focus with a "fix it right the first time" attitude.Collaborating closely with other departments to ensure seamless operations.Maintaining compliance with Workplace Health and Safety (WHS) standards.Benefits to You:Attractive base salary (negotiable based on experience)Join a well-established company with an excellent reputation for customer service.Enjoy internal career development and progression opportunities.Flexible work arrangements to promote work-life balance.About You:Proven experience in the materials handling field or a related industry.Exceptional people management and leadership skills.Mechanical background highly desired.Strong communication skills and a commitment to team collaboration.Ability to work proactively with minimal guidance and handle uncertainty.Outstanding problem-solving abilities and capacity to meet deadlines under pressure.Proficient in using computers for various tasks, including ERP systems.
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