Centralian Motors (NT) Pty Ltd is seeking a highly experienced and motivated Service Manager to oversee the day-to-day operations of our busy automotive service department in Alice Springs, NT. As our Service Manager, you will play a pivotal role in ensuring our customers receive exceptional service and their vehicles are repaired efficiently and to the highest standard. This is a full-time position based in our state-of-the-art facility in the heart of Alice Springs.What you'll be doingManage and oversee all aspects of the service department, including scheduling, workflow, inventory, and budgetingProvide leadership and direction to a team of skilled automotive technicians and service advisorsEnsure all work is completed to the highest quality standards and in a timely mannerFoster a positive, customer-focused culture within the service departmentImplement and maintain effective processes and procedures to optimise efficiency and productivityLiaise with customers to address any concerns or issues and provide exceptional customer serviceStay up-to-date with industry trends, regulations, and best practicesContribute to the overall success and growth of the Centralian Motors (NT) Pty Ltd businessWhat we're looking forExtensive experience as a Service Manager or in a similar leadership role within the automotive industryProven track record of successfully managing a team of automotive technicians and service advisorsExcellent customer service and interpersonal skills, with the ability to effectively communicate with both staff and customersStrong problem-solving and decision-making abilities, with the capacity to think strategicallyThorough understanding of automotive service and repair processes, as well as relevant industry regulations and standardsProficient in using automotive service management software and other relevant technologyCommitment to maintaining a safe and efficient work environmentWhat we offerCompetitive salary and bonus structureComprehensive training and development opportunitiesDiscounts on vehicle servicing and partsSupportive and collaborative work environmentOpportunities for career advancement within the organisationAbout usCentralian Motors (NT) Pty Ltd is a leading automotive dealership and service provider in Alice Springs, Northern Territory. With over 30 years of experience in the industry, we pride ourselves on delivering exceptional customer service and maintaining a strong reputation for quality and reliability. Our state-of-the-art facility is equipped with the latest technology and tools, ensuring we can provide the best possible service to our customers.If you're an experienced and passionate Service Manager looking to join a dynamic and growing team, we encourage you to apply now.#J-18808-Ljbffr