United Safety & Survivability Corporation provides leading fire safety solutions to a wide range of industries around the world. With 11 locations across Australia, we are able to combine our strengths and lead the way forward with the world's most advanced fire protection solutions. Our integrated network of innovative fire suppression products is fully reliable and comprehensive, providing safety and protection to people and businesses when they need it most.
The Role: Reporting to the National Suppression Manager, we have a unique opportunity for an experienced Service Manager based in Brisbane QLD. Looking after our QLD Suppression team, this role will actively ensure we deliver our products and services on time to the customer for installations and mobile suppression systems/servicing.
This role focuses on driving strategic development, enhancing branch performance, and ensuring the application of efficient processes and best practices. This role is pivotal in aligning the branch's operations with United Safety's product strategy, ensuring seamless transitions, and driving excellence across all service aspects.
This role demands a dynamic leader capable of balancing strategic objectives with operational demands, dedicated to improving customer satisfaction, operational excellence, and staff engagement. The role will require a mixture of time in the office, field, and focusing on customer engagement.
We're looking for an experienced leader to inspire and mentor teams, drive operational excellence and process improvements, ensure top-tier customer service, translate product strategy into results, manage budgets and financials, uphold safety, equity, and compliance standards, and foster strong client and stakeholder relationships.
Our ideal candidate will have: Strong background in mobile fire suppression Understanding of relevant Australian Standards including AS5062 Exposure to working on mine sites and heavy machinery Managing logistics and problem solving Experience in Account Management Experience with monthly forecasting & reporting Proven experience in successfully managing and leading a team Strong organisational and communication skills Ability to develop meetings with new and existing clients Ability to manage targets for sales and profit. Why Us? Be a part of making something big! We are not just building incredible, life-saving products, we are building a culture. From the manufacturing floor to the sales office, each and every employee here plays an important role in who we are as a company. We heavily invest in professional development because we know that we all grow stronger when we grow together. We value our employees, and this role will offer:
Flexible Hours Tool of Trade vehicle Health rebate Access to our employee assistance program Formal mentoring and leadership development programs Years of service recognition and much more. To Apply: If this sounds like you, please submit your resume and a cover letter telling us why you would like to work with United Safety and address how you meet the above selection criteria.
United Safety is an Equal Employment Opportunity Employer!
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? How many years of people management experience do you have? How many years' experience do you have as a service manager? What's your expected annual base salary? How much notice are you required to give your current employer? #J-18808-Ljbffr