Service Lead - Aged Care

Details of the offer

Salary: $90,000 - $105,000 + Super + Salary Packaging (depending on experience)
About the Role The Service Lead role in Orange is a newly implemented position designed to provide vital leadership to the non-clinical support team, within the Aged Care setting.
Reporting to the Facility Manager, you will be instrumental in overseeing the daily operations and leading a team dedicated to high-quality resident care, including Leisure & Wellness Coordinators and Care Workers.
Key Responsibilities: Leadership & Team Collaboration: Lead the support team, ensuring a high standard of service that aligns with Uniting's person-centered care approach.
Act as a proactive and engaging presence, fostering a positive workplace culture and high morale.Operational Excellence: Collaborate with the Service Manager and rostering team to streamline operations, ensuring efficiency and that resources meet resident needs.
Support recruitment, onboarding, and workforce planning for a robust support team.Compliance & Safety: Uphold WH&S standards, ensuring a safe work environment and staff training.
Maintain knowledge of industry trends and compliance regulations to align services with best practices.Continuous Improvement: Actively participate in identifying areas for improvement in service delivery and team processes to support Uniting's vision for quality and client-centered care.Ideal Candidate The ideal candidate has experience in HR or Business Management, ideally within Aged Care, and brings a proactive approach to managing teams.
Strong interpersonal skills, commitment to social impact, and an ability to inspire others are essential.
Qualifications: Certificate IV in Business, HR, or related field (or equivalent experience)2+ years managing a small teamExperience in aged care, community welfare, or similar fields is preferredWhat's in it for you? Competitive Salary & Benefits: $90,000 - $105,000 + Super + Salary Packaging.Career Growth: Be a part of a respected, well-established not-for-profit provider making a real impact.Diversity & Inclusion: Join an organization that values diversity and celebrates all backgrounds, lifestyles, and identities.If you're passionate about creating positive social change and want to lead a dynamic team in the Aged Care sector, we'd love to hear from you!
Click APPLY, or contact Dougie for a confidential chat to discuss further: 0488 806 *********
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