Corporate Services | Office Services | Sydney Permanent full-time role Learningand career development programs for all roles andlevels Flexibleleave options and up to 26 weeks paid parentalleave Freedaily breakfast, office drinks and social events Genuinecommitment to diversity and inclusion across thefirm We have anopportunity for a Service Hub Co-ordinator to join our growingOffice Services team based in our Sydney office. Reporting tothe Office Manager, you will be responsible for co-ordinating theactivities of the service clerks to ensure the service hub(mailroom) is running smoothly and efficiently. Keyresponsibilities Thesuccessful candidate will be responsible for: delegating tasks toservice clerks; reviewing and developingmore efficient service hub processes andprocedures; reviewing jobs as theyare completed to ensure that the work is completedcorrectly; generalservice hub duties e.g. photocopying, scanning and printingjobs; handlingenquiries from internal clients in relation to progress of workand managing expectations; beingthe first point of contact and resolving internal and externalcomplaints; maintaining stationaryin all utility rooms and office service areas; and otherad-hoc tasks as required. Skills andexperience We would liketo hear from candidates with the following skills andexperience: minimum2+ years' experience in a similar role in a professionalservices firm; experience supervising ateam; excellent interpersonaland communication skills; workingknowledge of Microsoft Office, particularlyOutlook; strongcustomer service experience and skills; strongattention to detail and organisational skills; and have aflexible, reliable with a 'can do' attitude and aproactive approach. Aboutus Hall &Wilcox is a leading independent Australian law firm. We are afirm of more than 1000 people, including over 130 partners,delivering outstanding legal services to corporate, public sectorand private clients, both Australian-based and those offshore doingbusiness in Australia. Our purpose is to enable our clients, ourpeople and our communities to thrive. Some of ourrecent awards and citations include: Law Firmof the Year at the 2022 and 2023 Lawyers Weekly Australian LawAwards; Law Firmof the Year (101-500 Lawyers) and Diversity Initiative of theYear at the 2022 Australasian Law Awards; Rankedthird in the Lawyers Weekly Top 25 Attraction Firms for 2022and 2023; Employerof Choice Gender Equality citation from the Workplace GenderEquality Agency (WGEA) for 2021, 2022 and 2023; and Best Lawand Related Services Firm ($100m-$200m revenue) and BestProfessional Services Firm ($100m-$200m revenue) at the 2023Client Choice Awards. Ourculture We are knownfor having a great culture that is warm and welcoming, progressive,inclusive and supportive, and that is underpinned by our enduringvalues - known as Hallmarks . We are alsorenowned for SmarterLaw , which means we look beyond the statusquo to think differently and find solutions that are betterand faster. At Hall &Wilcox, we promote a workplace that actively seeks to include,welcome and value unique contributions of all people. We encourageapplications from candidates of all cultural backgrounds, includingAboriginal and Torres Strait Islander candidates. For moreinformation about Hall & Wilcox please visit our website. Please clickapply to submit an application. We arecommitted to being inclusive, and to supporting candidates withdisability so that every candidate is offered a fair, equitable andsupportive recruitment experience. If you require any support tocomplete your application, or if you have any questions, pleasecontact Lena Ristevski, Senior People & Culture Advisor This vacancyis being managed directly by the Hall & Wilcox TalentAcquisition / People & Culture team. We will contact ourpreferred agency partners should we require anyassistance. #J-18808-Ljbffr
