Service Desk Operator

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Work typeCasualLocationsHobartCategoriesService Desk OperatorApply now Job no: 502566
Work type: Casual
Location: Hobart
Categories: Information Technology

The Federal Group is a diverse private business employing approximately 2,400 people across the tourism, hospitality, transport, and gaming industries. Our brands include Wrest Point Casino in Hobart, Country Club Resort in Launceston, The Henry Jones Art Hotel, the award-winning Saffire luxury lodge, MACq 01 hotel, Vantage, and Cope Sensitive Freight.
Reporting to the Service Desk Team Leader, you will focus on delivering outstanding first-level ICT support across the Federal Group. Coming on-board with us provides you the opportunity to gain valuable experience in a large, dynamic corporate environment, where you will support Federal Group's diverse portfolio of businesses.
We ask you to bring capability and experience in: a similar role, preferably in a large and/or complex organisationthe Microsoft suite of products (Active Directory, Exchange, Office365) and MS System Centre Suite of products (desirable)information technology client support issuesbuilding strong positive professional relationships with team members, internal and external stakeholdersapplying high-level communication, interpersonal, negotiation, influencing, and problem-solving skillsdeveloping and maintaining effective documentation of support processes, procedures, and work instructionsIn return we offer: a role where your skills and experience are valueda highly supportive work environment that values balance and flexibilityextensive Federal Group employee benefits (e.g. onsite staff canteen, free parking).Applications close Monday 18th Nov but will be reviewed when received and an appointment could be made prior to this date.
Advertised: 04 Nov 2024 Tasmania Daylight Time
Applications close: 18 Nov 2024 Tasmania Daylight Time
Country Club Tasmania genuinely seeks to delight and inspire every guest and is committed to offering the best our location has to offer.
A fantastic opportunity has arisen for a talented and experienced IT Service Desk professional to join Federal Group in the Technology team based in Hobart.

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Nominal Salary: To be agreed

Source: Jobleads

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