Service Desk Officer

Service Desk Officer
Company:

ERH


Details of the offer

Echuca, Shepparton & Goulburn Valley VICHelp Desk & IT Support (Information & Communication Technology)Health and Allied Services, Managers and Administrative Workers EA 2021 – 2025

(HS2)80 hours f/nFull Time, PermanentERH services the Shire of Campaspe and the cross-border Murray River Council. Echuca-Moama and townships are located directly across the state border from one another, separated by the Murray River.ERH provides a comprehensive range of acute, medical, surgical and sub-acute services plus residential aged care and a broad range of community healthcare services. With a strong focus on increasing our capacity as a sub-regional teaching health service, Echuca Regional Health employees are dedicated professionals who strive to deliver the best possible care to their community.With over 1,000 employees, we are the largest employer in the area and offer numerous opportunities for career growth. Join our team to experience a dynamic work environment with potential for advancement and professional development!Applications are sought from suitably qualified Information Technology Professionals to expand their career working within the ICT Department at Echuca Regional Health.Key responsibilities include:The delivery of timely, effective and accurate helpdesk support for all ERH systems usersDeliver Windows and software application support and implement system upgrades as requiredEnsure security of ERH data and ICT SystemsAnalytical problem-solving skillsActively participate in quality improvement activities and projects as requiredParticipation in the ICT on call rosterQualifications/experience required:Certificate IV Information Technology1-2 years' experience providing Level 1 technical supportThe ability to work automatously and as a member of the team; within a range of community and professional groupsWorking for ERHAt ERH we offer a supportive and inclusive culture that offers opportunity for growth and development. As well as that we have a fantastic range of benefits for our employees, including:Generous salary packaging opportunities, to increase your take-home pay each fortnightFlexible working arrangementsExperienced and supportive leaders, who genuinely care about their teamStaff health and wellbeing programsGenuine opportunities to broaden your skillset, and progress in your careerAn independent and confidential Employee Assistance Program for yourself and family membersFree onsite parkingIf you are passionate about Information Technology and are excited by the opportunity to join a dynamic team within Echuca Regional Health's ICT Department, we would love to hear from you! Applications close 15 July 2024. Apply today!Applications are not accepted from agencies.How to Apply:All applicants are to apply online via Seek.Applications must include:ResumeKey Selection Criteria****Please note: Key Selection Criteria can be located within the position description. Applicants are required to send a separate document detailing response to the 'key selection criteria' to ****** is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally, linguistically and gender diverse people and, mature aged people. For further information on the role please refer to the position description.**This position requires completion of a satisfactory National Police Check and (where relevant) provision of a Working With Children Check and check on the Disability Worker Exclusion Scheme prior to appointment. In addition, this position requires evidence of vaccination status for 3x COVID-19.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?Do you have a current Police Check (National Police Certificate) for employment?Echuca Regional Health services the Shire of Campaspe, which is located in Victoria's Loddon Mallee Region, 208km north of Melbourne. Townships and small settlements in Campaspe Shire include: Echuca, Kyabram, Rochester and Tongala amongst others. The estimated population is 36,814.The Health Service, in its 140th year, has an operating budget of $98 million and a staff base of 1080 representing 625 equivalent full time staff. ERH provides a comprehensive range of acute, medical, surgical and sub-acute services plus residential aged care and a broad range of community healthcare services.Echuca Regional Health services the Shire of Campaspe, which is located in Victoria's Loddon Mallee Region, 208km north of Melbourne. Townships and small settlements in Campaspe Shire include: Echuca, Kyabram, Rochester and Tongala amongst others. The estimated population is 36,814.The Health Service, in its 140th year, has an operating budget of $98 million and a staff base of 1080 representing 625 equivalent full time staff. ERH provides a comprehensive range of acute, medical, surgical and sub-acute services plus residential aged care and a broad range of community healthcare services.Don't provide your bank or credit card details when applying for jobs.What can I earn as a Service Desk Officer

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Requirements

Service Desk Officer
Company:

ERH


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