CMI Toyota has been established since 1963 and is one of the most highly regarded Toyota dealers in the country. As South Australia's number one Toyota dealer, we pride ourselves on our commitment to customer service while providing an excellent working environment with an enviable culture. CMI Toyota is a subsidiary of the CMV Group of companies, a proudly South Australian owned and operated family business with over 2000 employees, representing some of the best automotive brands in the world.About the RoleThe Service Manager will lead daily operations of our successful workshop team, with a focus on customer service, quality, collaboration, and values-based performance. The Service Manager will build strong relationships with internal and external stakeholders, promote employee engagement, and be an influential part of the CMI Toyota Christies Beach management team.Duties & ResponsibilitiesLead a values-based performance culture aligned with our values (Safety First, Do the Right Thing, Ask the Question, Can Do, Mutual Respect)Manage day-to-day operations of the service departmentEnhance workshop productivity and efficienciesEnsure exceptional customer serviceConduct daily service KPI reports from the TUNE system for productivity, efficiencies, gross profit from labour sales, etc.Proactively monitor and maintain WHS StandardsMeet all manufacturer and internal based targetsSkills & ExperienceComprehensive knowledge of automotive service operationsStrong leadership and relationship building skillsStrong interpersonal, communication, and organisational skillsAbility to operate in a fast-paced environmentGood mechanical aptitudeSound computer skillsBenefitsFully maintained company vehicle, mobile phone, and laptopInfluential management role with a reputable SA brand and businessState-of-the-art dealership and facilitiesVarious professional development opportunities, employee engagement activities, events, and networksHow to applyPlease submit your resume and a cover letter about how your skills and experience will help you achieve the objectives of this role.Enquiries can be directed to Stuart Gebauer, Group Service Manager, on .Please note: By clicking Apply now, you will be directed to the company's career site to create an account or to sign in and finalise your application. Thank you for completing this short process.#J-18808-Ljbffr