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Service Delivery Officer

Details of the offer

Careerlink People Solutions – Mount Gambier SA
Passionate about providing exceptional service to their customers, our client is committed to bringing their high-quality training and support to their temporary staff, not only on initiation but also through continuous avenues of learning and development.
The RoleJoin a team where professional development and a collaborative team environment are paramount. If you are a dynamic and enthusiastic Customer Service Officer, looking to work in a fast-paced environment assisting customers both face to face and over the phone, this may be the role for you. This is a temporary role flexibly offering part-time or full-time hours for the right individual. As part of the ongoing commitment to training, 6 weeks full-time training is provided to you upon commencement of the assignment.
Key ResponsibilitiesCustomer service both face-to-face and over the phoneProcessing a variety of transactions in an accurate and timely mannerProviding customers with relevant information or direction as neededEnsuring customers' needs are met at first point of contactSkills and ExperienceProven experience in a fast-paced face-to-face customer service roleProven administration skills and abilitiesExcellent communication skills both written and verbalAbility to multitask while maintaining high accuracy with transactionsDemonstrated ability for fast learning and long-term retention of informationAbility and willingness to work both in a team as well as autonomouslyKey RequirementsMUST have flexibility to work up to full-time hours as requiredMUST be available to commit to 6 weeks full-time training on commencement of the roleMUST have a valid current National Police Clearance and current DCSI Child Related ClearanceCultureThis is an excellent opportunity to join an organisation that is passionate about their people. An organisation that not only allows you to contribute through the work that you do, but also allows you to be a part of something bigger.
BenefitsWork as part of a diverse workforceMake time for what counts – excellent work-life balanceFlexible hoursHow to ApplyIf you have the skills and experience to excel in this position and you are looking to join an exciting organisation within a growing industry, apply now. Please note only shortlisted candidates will be contacted.
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