Service Coordinator Role

Details of the offer

Aged & Disability Support (Community Services & Development)
Are you looking for the opportunity to truly showcase your passion and advocacy for supporting people living with a disability?
The Coordinator is responsible for overseeing and managing the delivery of supported independent living services to Participants with disabilities across the Perth Metro area.
You will work collaboratively with Team Leaders, Support Workers, Participants, families, and other stakeholders to ensure that services are delivered to a high standard.
This role may involve mentoring and training Support Workers when necessary, and involvement in the development and execution of projects.
Reporting To: Operations Manager / Service Manager
Responsibilities Manage confidential information in line with organisational procedures. Build and maintain strong and trusting relationships with participants, their families, and the community. Manage a team of Support Workers in a home setting, overseeing the care of Participants with disabilities and complex behavioral needs. Implement strategies from Positive Behavior Support Plans. Manage Participant budgets and 24/7 rosters. Monitor expenditure for each Home. Ensure compliance with incident reporting, care plan updates, and restrictive practice reporting. Conduct regular Support Worker training on de-escalation techniques, behaviour management, and crisis intervention. Monitor and document resident progress, ensuring compliance with licensing and regulatory requirements. Write progress reports on Participants for stakeholders. Maintain accurate and complete Participant records, including medical and behavioural information. Respond to crisis situations, providing support and guidance to Support Workers. Must be willing to drive to Residential Service Homes located in Perth. Qualifications and Skills Bachelor's degree in social work or a related field will be desirable; however, a minimum Certificate of Community Services or related qualifications will be considered. Minimum of 2 years of experience in managing group homes for individuals with disabilities and complex behavioral needs. Knowledge of applicable laws, regulations, and guidelines of NDIS procedures. Proficient in behavioral management techniques and crisis intervention. Strong communication and interpersonal skills. Ability to prioritise tasks and manage time in order to meet deadlines. Ability to work effectively with diverse groups of people. Good attention to detail and accuracy in record-keeping and documentation. Ability to manage multiple tasks and priorities in a fast-paced environment. Flexibility and adaptability in responding to changing needs and situations. Documentation that is required and must be current are: Proof of Right to Work in Australia NDIS Screening Police Clearance First Aid / CPR Certificate Working with Children Hand Hygiene NDIS Orientation Module Drivers Licence If you have a passion for providing quality care and are committed to making a positive impact on their lives, we encourage you to apply for this rewarding opportunity.
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Nominal Salary: To be agreed

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