About UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. At the heart of HCA's trusted and reliable equipment range lies a team of talented and dedicated people committed to providing industry-leading after sales service and reliable solutions.The OpportunityOur Mining Assembly department has an exciting opportunity for an experienced and motivated individual to join the team in the position of Service Co-ordinator. Based in Forrestdale, you will be responsible for the planning and organisation of new machine builds, ensuring all paperwork is processed efficiently, accurately and in a timely manner.Main Responsibilities:Updating the project schedule to ensure desired build times are achievedRaising and tracking purchase ordersDeveloping and maintaining all documentation for each buildTracking and managing costs related to individual buildsCoordinating subcontractors and reviewing supplier performanceCompleting warranty claims and FIR submissionsIdeal Candidate:Previous experience in a workshop, scheduling or project coordination roleAbility to interpret and relay specific customer requirements to suppliersExposure to warranty claim control systemsContractor control and supply chain understandingExposure to Lean Manufacturing principlesIntermediate level of Microsoft Excel, Word, Project & PowerPointBenefits:A rewarding pay rate + the opportunity to earn company biannual bonusesPermanent Full Time Position in a leading OEM with long term job securityOngoing training and opportunities for upskilling with access to the latest technologiesCareer progression opportunities based on meritRewarding employee benefits on a range of goods and services with exclusive staff discountsSupportive management who value your input in finding new and improved ways to achieving successBe a part of a leading OEM that genuinely values its employees and ensures everyone is happy and safe at work!Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.
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