Are you a skilled Service Coordinator with a passion for organization and client satisfaction? Join a thriving team in the facilities and trades industry, where your expertise in scheduling and customer service will make a significant impact.
About the RoleAs a Service Coordinator, you will play a pivotal role in managing and scheduling both reactive and preventative maintenance work across multiple trade services, including plumbing, HVAC, and electrical. You'll liaise with technicians, clients, and suppliers to ensure seamless service delivery while maintaining compliance and operational efficiency.
Key ResponsibilitiesCoordinate and schedule tradespeople for maintenance and repair work.Utilize Simpro as the primary CRM to manage workflows, schedules, and client communications.Act as the main point of contact for clients, providing updates and resolving issues promptly.Prepare quotes, manage SWMS documentation, and ensure compliance with safety standards.Support team operations through effective communication and problem-solving.About YouProven experience in a Service Coordinator or scheduling role within the facilities or trades industry.Proficient in Simpro or similar CRM systems, with a strong understanding of workflow management.Excellent organizational and multitasking skills to manage competing priorities.Strong interpersonal and customer service skills, with the ability to build positive client relationships.Knowledge of the trades industry and familiarity with compliance requirements is highly regarded.What's On OfferA collaborative and supportive team environment.Competitive salary package.Opportunities for professional growth and development.The chance to work with industry leaders in the facilities and trades sector. Apply now to take the next step in your career! We're excited to find a motivated individual who thrives in a dynamic environment and is ready to make a difference.
Please feel free to reach out to Lauren on ******** for more information.
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