Hastings Deering is on the hunt for a Service Coordinator to join our award-winning administration team in Mt Isa. This is a Permanent, Monday to Friday role working 38 hours per week.
As a Service Coordinator, you will:
Act as a liaison between the Service Team, our customers and the corresponding product/mining support representatives by engaging in effective communication on the scope of work, job pricing and timeframes with all parties.Facilitate invoice clarity and prompt payment by ensuring segments have accurate and complete parts, labour, miscellaneous charges, and work descriptions before closing.Create and maintain records within the Asset Tracker system to ensure all movements of customers and HDAL assets are accurately recorded.Ensure customer requirements are accurately captured and communicated to the Service team through monitoring, following up and maintaining high attention to detail.Understand and implement action plans developed by Service Management and strategies designed to achieve monthly financial performance and revenue targets.Why Hastings Deering? At Hastings Deering, our people are our heart – from their first day with us right up to their last.
As one of the top Caterpillar dealers globally and part of the Sime Darby network, you'll have access to extensive and borderless career development opportunities and enjoy an internationally recognised work culture.
You'll have access to:
Opportunities for training, mentorship, and career development specific to your role.Competitive remuneration package and annual salary reviews24.5% Mt Isa area allowance on top of your base salary!A balanced work schedule with rosters tailored to you.A supportive, diverse, and inclusive team spread across Australia and internationally.Access to growth opportunities at a regional, national, and international level through our global Sime Darby network.Dedicated programs and utilities to support your physical, mental, and financial health, such as our Employee Assistance Program, free health checks, and discounted private health insurance.Employee discounts, rewards, and incentive programs.Paid parental leave options.Salary continuance insurance.Free on-site parking.Additional 3 days paid travel leave per year.About You A successful teammate will have the following:
Minimum 5 years previous experience working in a customer service or administration role.Ability to multitask and manage competing priorities.Proficient in Microsoft Office.Excellent communication and interpersonal skills.Understanding of SIP and systems such as AX.Certification in IV Office/Business Administration or equivalent qualifications or experience is highly desirable.To Apply: Hit the 'Apply Now' button.
Enquiries: Please call 1300 071 618.
Contact Person: Sophie Lougheed, Talent Acquisition Partner.
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