The opportunity and why apply
This is an opportunity to really move your career and earnings forward. Some of the key selling points include:
Long term job security with a global OEM with an excellent reputation
Competitive salary package commensurate with experience
Learning & Development opportunities to progress your career
The company
With a global footprint and operations on a multinational scale, this highly regarded materials handling OEM has developed an excellent reputation for themselves over the last 3+ decades. Join a business that is:
Heavily invested in new technology including EV fleets
People focused management team with a strong team orientated culture
Wide range of training and OEM upskilling opportunities
The branch and working hours
As a Service Coordinator, you will be based in Melbourne, working Monday-Friday.
The role
In this role you will enjoy leading the daily customer service for a team of Technicians and knowing the customers' installed base and service opportunities in the area. Your duties will involve:
Overseeing daily service planning and execution
Ensuring daily work allocation to Service Technicians is properly and fairly distributed to the team
Ensuring customer problems are attended to promptly and solutions are provided in a timely manner
Managing the complete operations of the allocated sites, workshop, and machines
Ensuring safety is exercised at all times
Training staff
Your skills and experience
You may or may not come from a trade background, but have worked as a Service Advisor in the past and are looking for a new challenge. You will bring:
Several years of relevant experience in a maintenance environment
Several years of experience in a maintenance planning role
Ability to plan efficient service execution
Knowledge of SAP
Customer service skills and effective time management skills
Sound analytical and numeracy skills
Strong communication skills (written and verbal)
Excellent interpersonal and planning skills
Next steps
If you're keen to learn more, reach out to Eleanor Russell on 0428 959 789 now!
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