Service Coordinator

Job summary
Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.We are currently seeking a Service Coordinator at our Gunnedah Branch.Your main responsibilities will be to plan, organise, lead and control Service operations.
Job seniority: entry level
Responsibilities
• Manage all scheduled and non-scheduled work to ensure efficient utilisation of labour, equipment and resources.• Oversee quotations and customer invoicing & authorise payment of supplier invoices.• Manage financial and productivity performance of the Service team.• Maintain a good working relationship with customers, peers and other departments.• Ensure regular meetings are conducted with branch staff to ensure work satisfaction is maintained and provide leadership and coaching to staff members.• Liaise with our Corporate Services Group, manufacturers & suppliers on all matters.• Ensure that staff recruitment, induction & training is aligned to meet department needs.
Requirements
• Excellent communication & Customer Service Skills.• High level of enthusiasm, motivation and a preparedness to go the extra mile.• Experience in monitoring budgets and allocations.• Leadership skills including Managing a team of tradespersons.• Experience with Project Management.• Sound technical knowledge of mining equipment.• Sound Administration and database management experience.
Benefits
• TWO bonuses a year: Potential to earn biannual bonuses providing increased earning capacity• Discounted Medibank health insurance policy• Wellness program: access to Employee Assistance Program• Permanent Full-Time Position in a leading OEM with long-term job security• Generous uniform supplied with Full PPE• Continuous training and upskilling with real career development opportunities• Employee exclusive staff discounts on Hitachi goods• Supportive management who value your input in finding new and improved ways to achieve success• Be a part of a leading OEM that genuinely values its employees and ensures everyone is happy and safe at work