Service Coordinator

About The Role Are you looking for an organisation that genuinely values its people and invests in training and development? Are you seeking a role that allows you to collaborate closer relationships with the customers and foster a positive team focus?
Our Service team in VIC is seeking a Service Coordinator to join the fast-paced environment with a focus on ensuring service requests are managed. You will be responsible for coordinating with the technicians to ensure service levels target are met, answering and dealing with customer queries, ensuring no two days are the same.
Our company values the importance of our customer relationships and requires you to build long-term relationships with our customers, be responsive to their needs, and work effectively as a team to resolve challenges.
About You We are seeking a customer-oriented team member that possesses the following attributes:
Ability to work under constant pressure and challengeCustomer satisfaction mindsetAbility to think outside the boxStrong multi-tasking skills and team coordinationPrevious experience in roles requiring constant over-the-phone conversationComputer literacy skillsOur Benefits Free onsite parking available!Collaborative work environment fostering a positive team cultureCompetitive salary + Superannuation + Performance bonusOngoing training, development, and career growth opportunitiesMental Health & Wellbeing servicesAbout Daikin Join an organisation that genuinely values its people, community, and the environment, striving to be a company that creates numerous opportunities to take on challenges and affect positive change.
Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new possibilities.

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